Medical Secretary - Bilston, United Kingdom - Health and Beyond

Health and Beyond

Verified Company

Bilston, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Responsibilities:

Core Responsibilities:

Maintain an accurate referrals database Scanning of patient related documentation and attaching scanned documents to patients healthcare records Input data into the patients healthcare records as necessary Process referrals using the electronic referral system (ERS) Process requests for information i.e.

SAR, insurance / solicitors letters and DVLA forms Record the minutes of meetings Manage all administrative queries as necessary Carry out system searches as requested Support all clinical staff with general administrative tasks as requested Minute Taking Call Handling Other Responsibilities To provide a first class secretarial service to the Practice and Patients.

The efficient processing of referral letters and medical reports.

To prioritise all correspondence To work with all members of the Practice team to ensure workload is completed in a timely and efficient manner.

To deal with patient enquiries, exercising initiative with regard to action necessary. The GPs however must make judgement regarding the nature of any case.

To type all letters required from GP Tasks and process them in accordance with Practice Referral Processes Maintain electronic file of document templates, i.e.

Hospital referrals, re call letters, etc.

Effectively operate the Choose and Book Referral system.

Save all patient correspondence using the Practice EMIS clinical system using read codes where appropriate and to log all referrals for audit purposes.

Produce monthly referral list for GP peer review Liaise with Healthcare Professionals, Patients and other External Organisations to assist with the resolution and administration of queries.

Maintenance of a Practice Directory for services available to Patients.