Field Application Specialist - Watford, United Kingdom - Bio-Rad Laboratories

Bio-Rad Laboratories
Bio-Rad Laboratories
Verified Company
Watford, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Overview:


Bio-Rad is seeking a Field Application Specialist to provide sales and support to our customers and sales team & be the technical expert on Quality Control.


Responsibilities

  • Support Account
- and Key Account Managers in analysing customers' technical or organizational difficulties, & presenting relevant solutions.

  • Recommend technical solutions, answer customers' questions & conduct demos.
  • Organizing and executing onsite Customer training and initial instrument setup
  • Explaining technical solutions and benefits, helping customers implementing the solution by supporting the installation and go live process.
  • Supporting the Sales Team and Distributors' sales activities to ensure territory and regional sales targets are achieved.
  • Documenting all activities and additional information gathered in SFDC/Service Max & ensuring the system is kept up to date.
  • Occasionally providing second line technical support
  • Promotes and installs BRiCare, the Bio-Rad remote support tool to allow remote support tool.

Experience & Qualifications

  • At least 2 years' experience working in quality control, with strong technical knowledge.
  • Business acumen
  • Ability to identify customer needs & suggest relevant technical solutions.
  • Excellent communication and presenting skills.
  • Strong team player, collaborative worker & very organised
  • Bachelor's degree in a scientific field

Benefits:


  • Competitive Salary
  • Commission scheme with potential to overachieve
  • Company car
  • Pension matched up to 8%
  • Bupa private health insurance
  • Life insurance
  • Income protection (sickness insurance)
  • 25 days holiday (plus one extra day on your birthday)
  • Cycle Scheme
  • Free onsite parking
  • Gym Membership discounts
  • Job referral scheme
  • WeCare (24/7 online GP, mental health support, and virtual wellbeing)

Next Steps:

All applicants must be fully eligible to work in the UK

This role is field based.

If you are interested in this role, click 'Apply' with an updated CV.

If this role isn't right for you then please 'Refer a Friend' as part of our Employee Referral Program.


About Bio-Rad


Bio-Rad provides a wide range of products for use in the support of COVID-19 diagnostic screening, confirmation of test results, surveillance, and therapy/vaccine research and development.

From molecular testing using real-time PCR or Droplet Digital PCR to immunology assays, our wide range of solutions provides best-in-class sensitivity and accuracy.

Bio-Rad is a global leader providing a broad array of clinical diagnostics and life science research products.

With a team of more than 8,000 employees and a global network of operations serving our customers, we help people live longer, healthier lives.

Our products are used in research and clinical laboratories around the world, contributing to the advancement of

COVID-19 research, SARS-CoV-2 screening assays, and vaccine development.

We are committed to providing reliable, sensitive solutions to help combat the global pandemic.


Bio-Rad was founded over six decades ago and has continued to provide the healthcare industry with innovative and useful products that help life science researchers accelerate the discovery process and medical diagnostic labs obtain faster better results.


Bio-Rad has a portfolio in excess of 11,000 antibodies and associated reagents, which are sold in over 55 countries worldwide, through both direct sales and via a network of global distributors.

The portfolio business is complemented with a leading range of custom antibody manufacture and generation services, including recombinant monoclonal antibodies produced via HuCAL technology.

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