Service Administrator - Birmingham, United Kingdom - Recruitment Solutions

Recruitment Solutions
Recruitment Solutions
Verified Company
Birmingham, United Kingdom

1 week ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Recruitment Solutions are currently working with one of the nations leading Waste Management companies.

Due to continued & massive growth, we are looking for a service administrator to join the busy team on a permanent basis.


Key Responsibilities:


  • Contact customers if there has been a missed collection with reasons & confirm rescheduled day
  • Minimise the number of invoice queries and investigate any credit requests made by customers
  • Inputting of data onto the bespoke CRM / database
  • Conduct end of month checks to ensure invoicing runs smoothly
  • Resolve any customer missed collections in a calm manner
  • Strong administration skills
  • Excellent customer service, not afraid to make phone calls
  • Able to deal with difficult situations whilst resolving the issue at the same time
  • Must be a team player willing to help the rest of the team
  • Able to work on your own initiative

Working Days, Hours & Salary:


  • Monday
  • Friday
  • 08:30 17:00
- £11.06 per hour

If you're interested in this role please click on "
Apply" and a member of the team will be in contact with you


Job Types:
Full-time, Permanent


Salary:
£11.06 per hour


Benefits:


  • Company pension
  • Free parking
  • Onsite parking

Schedule:

  • 8 hour shift
  • Day shift
  • Monday
to Friday

  • No weekends

Experience:


  • Customer service: 1 year (preferred)

Language:


  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location:
In person
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