2nd Line Service Desk Analyst - Hemel Hempstead

Provide 1st line IT support and troubleshooting Log classify and track incidents and service requests Monitor ticket queues and ensure SLA compliance · Strong knowledge of ITIL (Incident Request Change Problem Management) · Experience working in an English Service Desk environme ...

As a Service Desk Analyst at iXceed Solutions, you will be the first point of contact for all IT-related issues, ensuring that incidents and requests are logged in the ITSM tool and resolved promptly. · ...

The role of Service Desk Analyst involves being the first point of contact for all IT related issues, · ensuring that all incidents and requests follow processes and are logged in the ITSM tool. · , · ...

We're looking for a Service Desk Analyst to join our team working at our offices in Watford on a hybrid basis. If you've got 2nd line tech support experience and enjoy helping people, we'd love to hear from you. · We're after someone who loves building good working relationships, ...

We are seeking a motivated IT Service Desk Analyst to serve as the first point of contact for all IT-related incidents and service requests. · Act as the first point of contact for all IT incidents and service requests. · ...

We're looking for a Service Desk Analyst to join our team working at our offices in Watford on a hybrid basis. · We're after someone who loves building good working relationships, is keen to pick up new skills, and takes a considered approach to troubleshooting. · Please see the ...

To perform the activities associate is required to be the first point of contact for all IT related issues, ensuring incidents and requests follow processes and are logged in the ITSM tool. · ...

We are Allwyn UK, part of the Allwyn Entertainment Group – a multi-national lottery operator with a market-leading presence across Europe which includes: Czech Republic, Austria, Greece, Cyprus & Italy. · Join our journey to create a new experience for The National Lottery and he ...

Join a business that's redefining one of the UK's most iconic institutions. · ...

Join our small but vital team as the first point of contact for all Ocado Retail staff. We are seeking a highly motivated, customer-focused, and natural problem solver who excels at 'thinking outside the box.'You will play a crucial role in maintaining high service levels and ens ...

This is a good opportunity to support a corporate enterprise in an extremely interesting high tech manufacturing environment. · ...

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based law firm on a permanent basis. · The Service Desk Analyst will report to the Service Desk Manager and be assisted and guided by the Service Desk Specialists and th ...

This role involves providing first-line IT support to Ocado Retail employees, · resolving incidents and fulfilling service requests promptly. · You will play a crucial role in maintaining high service levels and ensuring the smooth operation of IT services for the entire business ...

We're seeking a highly motivated, customer-focused Service Desk Analyst to join our small but vital team as the first point of contact for all Ocado Retail staff. · Provide professional and effective first-line IT support to all Ocado Retail employees. · Log, assign, and track al ...

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based client on a 12 month Fixed Term Contract basis. · ...

We are delighted to be working with a well-established organisation seeking an experienced Service Desk Analyst to join their IT team. · ...

We are looking for a technically skilled and customer-focused 2nd Line Service Desk Analyst to join our IT Service Desk. · The successful candidate will be responsible for delivering high-quality technical support across our Windows and Microsoft 365 environments either in person ...

My client is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for their clients. · Maintain and upgrade the codebase and configurat ...

A fantastic opportunity has arisen for an IT Service Desk Analyst /1st Line Support Analyst to join our London based law firm on a permanent basis. · ...

We are looking for an experienced Service Desk Analyst to join our team. This is a fantastic opportunity for a motivated Service Desk professional who enjoys solving problems, building relationships across the business, and delivering high-quality support. · ...