Communications Platform Owner - Royal Tunbridge Wells, United Kingdom - AXA

AXA

Verified Company

Royal Tunbridge Wells, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Description:

It's an exciting time to join the Digital & Data team here at AXA Health, we're seeking an experienced Communications Platform Owner to be the single point of contact for everything from queries and ideas, to incidents in relation to the Health communications Platform.

You will be responsible for setting, prioritising, and evaluating the work generated for the communications Platform team in order to ensure compliance with regulatory requirements and alignment to strategic objectives & priorities.

You'll need to work with the Digital and Data Leadership Team, and with key stakeholders, to own and develop the road map and provide direction to the Platform team.

This role has significant relationships and responsibilities outside the immediate Platform team, working with key stakeholders to ensure the Platform delivers maximum value.

At AXA we're adopting a Hybrid way of working, empowering our people to balance their time between home and the Tunbridge Wells office in a way that works best for them, their team and our customers.

What you'll be doing:

Own the platform roadmap to ensure alignment with Digital and Data strategy.
Build close relationships with stakeholders to obtain feedback and understand priorities.
Collaborate with teams across AXA entities (UK&I, GO, Health) to ensure the communications platform is aligned to groupagreed policies, to support delivery of change, and to ensure all operational platform duties are realised.
Enable the Digital product teams to deliver maximum value, working with programme leads to ensure lifecycle management tasks are effectively prioritised alongside programme delivery.
Provide backlog management & prioritisation for the Platform team, iteration planning, and elaboration of the user stories, ensuring features are properly aligned to customer needs.
Accountable for signing off features for deployment to partners and customers.
Define, implement and manage the ownership of KPIs relating to change delivery including the management and tracking of business benefit realisation.
Efficient and effective operation of the platform including total cost of ownership, management of technical debt and driving continuous improvement of the Platform.

Qualifications:

Proven experience providing leadership to a suitable level.
Excellent knowledge of development lifecycles and technical platforms.
Ability to lead and work in a team, as well as being selfsufficient.
Excellent interpersonal, collaboration and communication skills
Decision making, demand management and prioritisation skills.
Relevant IT knowledge and experience of working in an agile delivery team.
Agile practices, principles and theories including scaled agile ceremonies.

What we offer:

One of the best things about joining AXA is our rewards package.

At AXA UK, we're appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that.

You can expect to receive:

Competitive annual salary
Annual company & performancebased bonus
Contributory pension scheme (up to 12% employer contributions)
Life Assurance (up to 10 x annual salary)
28 days annual leave plus Bank Holidays
Opportunity to buy up to 5 extra days leave or sell up to 3 days leave
AXA employee discounts
Gym benefits

Our ambition is to become one of the most inspiring companies to work for, as such we're committed to supporting employee needs, providing meaningful career development and celebrating differences.

We understand that everyone has individual work and home life responsibilities, therefore we're happy to discuss flexible working arrangements for this role, should this be a requirement for you.

feelgoodhealth

About AXA:

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You'll work in an open and supportive environment where you'll be developed, challenged and encouraged to move around to achieve even bigger and better things - nationally and internationally.

You'll learn directly from senior leaders, from the best in our business. And you'll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do.

For us, it's about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone - regardless of difference.

AXA Health is the UK healthcare specialist for the AXA Group. Whatever our customers' health goals, we help them get there. That could be getting someone physio for an injury that's holding them back or finding them the right specialist to take their tre