Facilities Assistant - Manchester, United Kingdom - Freshfields Bruckhaus Deringer LLP
Description
To fully support the safe and smooth running of a busy operational office, providing 5* support to colleagues, visitors, contractors and team members alike.
By proactively and efficiently observing the office and its needs, to support people to the best of your ability so that they in turn are able to efficiently work to the best of their ability.
To have a comprehensive knowledge of the firm's structure and senior management in order to deal with all types of requests.
Location Overview:
Manchester
The Freshfields Global Centre provides both business and legal services to the firm.
Our services are delivered in a way which supports the global nature of our firm and our clients, enables our fee earners to deliver exceptional service to our clients and to do that in a way which is efficient and effective.
Function Overview
The Facilities Department role is to secure, maintain and support our colleagues and the office environment in such a way that we are all proud to work within the space.
By being observant and communicating with our colleagues and our team we will look to innovate, improve or create efficiencies.
Key responsibilities and deliverables
- Proactive assessment and audit of demised premises (46,000 sq ft) by way of regular floorwalks and associated paperwork providing first line of fault assessment and fix if possible
- Provide initial response to any reported faults by colleagues, assess and repair faults, call out contractors where required
- Post Room Operations (Post Room & Goods in):
- Sort & distribute all post
- Maintain stock levels for all post room consumables
- Full support of all postal services: recorded delivery, couriers and hand deliveries
- Support meeting room set up rooms liaising with reception
- Working understanding of compliance for all ISO, health and safety, fire and waste issues
- Contractors support & coordination request or support organisation of contractors to attend site e.g. heating, air conditioning, hygiene, waste recycling (confidential/WEEE) in line with current processes and procedures
- Undertake minor maintenance work such as lamp changing, small scale decoration, floor tile replacement & floor box moves
- Responsibility for Stationery proactive ordering routine items & ad hoc items, efficient stock management, on floor stationery/post/print hub management, organisation and stock control of post room
- Office Moves
- Support of furniture moves, liaison and coordination of external move contractors, supporting internal teams affected by the moves both prior and post the move
- Manage stock control ensuring all stock is monitored and audited for compliance
- Collate data for management to assist in monthly collation of information where required
- Responsibility for tidiness, organisation and stock control of FM stores, Goods In area
- Overall support to the wider Facilities Department as required
- Ability to communicate at all levels within the organisation providing support/information/handovers/confirmation of arrangements to direct team, wider facilities department, Manchester & global colleagues and fee earners
- Technical aptitude for the responsibilities of the role
- Enthusiastic, excellent organisational ability
- Ability to work alone, and as part of a team
- Intelligent use of initiative, with common sense and decision making skills
- Strong IT skills
Freshfields Bruckhaus Deringer is a major international law firm, providing business law advice of the highest quality.
We want to be the law firm that clients turn to for legal advice where it most matters, wherever in the world that may be.
The Firm has over 2,400 lawyers in 28 offices around the world, providing a comprehensive service to national and multinational corporations, financial institutions and governments.
Our people make our firm - we are a people business and want to create a welcoming and supportive environment where all can flourish.
Our culture is a product of the combined mindsets and behaviours of our people which is through the Being Freshfields principles, outlined below:
- we show respect to everyone
- we are there for one another
- we are open with each other
- we are positive role models
We think and work globally - we don't just say we are one firm; we act like one firm right across the world.
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