Administrator/clerical Officer - Wolverhampton, United Kingdom - The Royal Wolverhampton NHS Trust

The Royal Wolverhampton NHS Trust

Verified Company

Wolverhampton, United Kingdom

1 day ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

To provide an efficient, courteous and helpful reception service to patients, their families and other professionals for the Physiotherapy and Occupation Therapy Services Department.

To undertake various clerical duties associated with the custody and use of Health Records.

This will include all administrative procedures and documentation associated with a patient's journey through the Service, as outlined in the Patient Access Policy.

It is expected that staff will undertake clerical duties relating to any aspect of the service

To undertake various administrative clerical duties associated with the reception function of Therapy Services Department.

This to include all administrative procedures and Therapy Services documentation associated with a patient's attendance to the Therapy Services Department as outlined in the Patient Access Policy.

To undertake duties relating to any aspect of service provided by the Therapy Services Out-Patient reception, within the grade of the post.

To be responsible for informing the Office Manager on administrative and clerical matters. To inform the Clinical Operational Manager in the absence of the Office Manager.

The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve.

We are building a workforce that can help us to fulfil our values, improve quality of care for patients, and solve the health care problems of tomorrow.

We're passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.

We are delighted that we have been rated as "Good" by CQC.

We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.

The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.

Please see attached Job Description/Person Specification for a full detail of role and main responsibilities.