Head of Marketing Communications - Milton Keynes, United Kingdom - Charleston Financial Services Limited

Description

We are pleased to offer an exciting opportunity to join our rapidly growing, established, and innovative financial services brokerage firm.

We are one of leading specialist mortgage brokerages in the UK, operating since 2009 from our HQ in Milton Keynes, we are now looking to expand our market presence within the industry in line with our growth strategy over the next 5 years.

Based in Caldecotte, Milton Keynes (MK7) Our mission is to assist our customers achieve their personal and business goals, by providing a comprehensive understanding of the mortgage market, backed by an outstanding level of customer service.

This is a fantastic opportunity to join the senior management team within a fast growth business, and to develop the companies multi-channel communication strategies and grow our online presence, working across all areas of the business for the promotion of our brand, products and services.

You'll be responsible for planning, implementing, and monitoring our digital marketing campaigns across all digital networks in accordance with the firm corporate marketing road map.

• Manage the content that the business posts to social media/PR
• Develop strategies that drive customer engagement and retention
• Maintain and evolve the design and content of the website
• Provide consistent brand messaging throughout all social media platforms to enhance the firm's online presence
• Create and manage remarketing campaigns to target key customers
• Use advanced metrics to measure the success of a marketing campaign and deliver insight reports
• Manage marketing database
• Keep up to date with digital trends

• You must be willing to work and evolve within a fast moving, positive outward facing work environment, we have a "no negativity" policy within the business.
• Experience working within a digital marketing role, including b2b marketing experience
• Previous experience of developing and driving forward brand campaigns to improve CPA and LTV of customers.
• Deep knowledge of digital marketing practices and channels such as Google Analytics, SEO, PPC and social media
• Proficient in Microsoft Excel, Word and PowerPoint
• Exemplary verbal and written English

• Autonomy to develop the public image strategy of the business
• 22 days holiday + bank holidays (increasing with annual service)
• A personal day allowance
• Intercompany social afternoon every Friday afternoon
• Workplace pension
• Ongoing progression opportunities within the company to potential director position as the company develops
• Employee of the month recognition

• Monday to Friday

• Bonus scheme

• Marketing management: 3 years (required)
• Marketing: 5 years (required)