Customer Service Executive - Newcastle upon Tyne, United Kingdom - Communications and Solutions Partners Group

Communications and Solutions Partners Group
Communications and Solutions Partners Group
Verified Company
Newcastle upon Tyne, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

As a Customer Service Executive, you will be the face of our company, ensuring that our customers receive top-notch service.


Duties:


  • Upsell products and services to customers when appropriate
  • Provide product information, pricing, and assistance with orders
  • Build strong and positive relationships with customers, fostering trust and loyalty
  • Analyze customer needs and recommend suitable solutions
  • Communicate effectively with customers to ensure their satisfaction and resolve any issues
  • Provide support to other team members as needed

Requirements:


  • Excellent phone etiquette and customer service skills
  • Ability to upsell products and services effectively
  • Strong analytical and problemsolving skills
  • Effective communication skills, both verbal and written

Salary:
From £24,652.38 per year


Benefits:


  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Bonus scheme
  • Performance bonus

Ability to Commute:

  • Newcastle upon Tyne (preferred)

Work Location:
In person

Application deadline: 13/11/2023
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