Client Advisor - Manchester, United Kingdom - Groupe Kering
Description
SummaryFounded in Florence, Italy, in 1921, Gucci is one of the world's leading luxury brands.
Following the House's centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values.
Role mission
We are looking for a Client Advisor to join our team in Selfridges Exchange on a permanent, full time basis.
Your role is about offering every customer a unique experience and turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Job Description:
- Key Accountabilities
- Achieves individual and team sales and customer targets, KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Combines styling knowledge with the ability to mixandmatch products to best serve the client
- Key Requirements
- Experience working in highend fashion brand
- Proven track record in building and maintaining a client book
- Passion for and sound knowledge about Gucci and luxury fashion
- Fluent in English mandatory, any additional languages would be a plus
- Ability to work varied hours/days, including weekends as needed
- Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dreammaker that you are.
Regular
Start Date
Schedule
Full time
Organization
Gucci Ltd.
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