Receptionist - Birmingham, United Kingdom - King Edward VI Sheldon Heath Academy

Description

Job Information

King Edward VI Sheldon Heath Academy

Sheldon Heath Road

Sheldon

Birmingham

B26 2RZ


Telephone Number:

Job Start Date:
As soon as possible

King Edward VI Sheldon Heath Academy is an oversubscribed 11-18 academy serving a vibrant and diverse community.

We are looking to appoint an experienced Receptionist to join our busy main office team. To provide comprehensive reception support, together with administrative duties, ensuring consistent and outstanding customer service at all times.

Applicants will be enthusiastic, self-motivated and flexible and will need to demonstrate excellent communication and organisational skills and have the ability to multitask.

Previous school office experience and or front of house reception experience is desirable.

Applicants must be competent in the use of ICT packages and data systems and have excellent literacy and numeracy skills.

Reporting to the Headteacher's PA /Office Manager

DUTIES & RESPONSIBILITIES
- delivering an effective reception service including answering routine telephone and face to face enquiries, from visitors, contractors, staff, and students.
- to arrange and record appointments for Academy teaching and support staff in the reception diary
- issue of visitor and contractor passes in accordance with the Academy safeguarding process
- receipt, distribution, and accurate recording of deliveries, sorting and distributing internal and external mail, both incoming and out-going
- telephone enquiries - to record and to pass accurate messages to Academy staff and students, and to forward calls to appropriate telephone extensions
- to provide support to the Academy's administration team. To undertake clerical duties related to the post such as production of letters, reports and other documents as requested using relevant ICT packages such as spreadsheets, databases, Word and SIMS to produce accurate and well-presented information.
- to maintain basic student data and a range of record systems
- to maintain accurate filing/archiving systems
- to undertake any photocopying as required
- to arrange hospitality for staff and visitors
- to undertake appropriate training applicable to the role

OTHER DUTIES & RESPONSIBILITIES
- to perform such other duties from time to time commensurate with grade as directed by your Line Manager or the Principal
- to promote equality, diversity and inclusion and demonstrate this within the role
- all staff are expected to be committed to the Academies Equal Opportunities policy

• King Edward VI Sheldon Heath Academy is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment

- all staff have a responsibility for promoting and safeguarding the welfare of children and young people that they are either responsible for, or come into contact with
- to ensure all tasks are carried out with due regard to Health and Safety
- to undertake appropriate professional development including adhering to the principle of performance management
- to adhere to the Confidentiality and Health and Safety Policies and to any relevant Internet Code of Practice
- to adhere to the ethos of KESH Academy:

• to promote the agreed vision and aims of the Academy

- to set an example of personal integrity and professionalism
- attendance at staff meetings as appropriate

This post is covered by Part 7 of the Immigration Act and therefore the ability to speak fluent and spoken English is an essential requirement for this role.

How to apply

King Edward VI Sheldon Heath Academy

Sheldon Heath Road

Birmingham

B26 2RZ

Safeguarding

Support Staff

enhanced DBS; Childcare Disqualification (where applicable); qualifications (where applicable); medical fitness; identity and right to work.

References

All applicants will be required to provide two suitable references.

Terms and conditions

Rehabilitation of offenders

This post is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.

Rehabilitation of Offenders.

Further information

Further information about filtering offences can be found in the DBS filtering guide.