Host - London, United Kingdom - Four Seasons Recruitment

Four Seasons Recruitment
Four Seasons Recruitment
Verified Company
London, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description
Host _


Salary:

£28k - 30k per year

Job type

Permanent


Location:

London


Sector:
Retail


Reference:
GW079886


Role:
Showroom Host

Location:
Mayfair, London

Hours of work:
Tuesday-Saturday 11 am-7pm

Salary:
£28,000-£30,000


My client is opening their first EXCLUSIVE showroom in Mayfair and this is a brand new role for the buisness here in London.

The Host role would be positioned on the ground floor to greet and welcome customers coming in so it is extremely important that you are very personable and welcoming


The showroom will be appointment only so you will have access to an iPad for all appointments the showroom has daily.

You will be expected to "manage" customers/ VIPs coming in and coordinating with management to see if the store can take additional "walk in" clients.


Responsibilities

  • Welcomes clients according to Company standards, creates empathy with the client and understands their stylistic and any linguistic needs. Asking appropriate questions regarding requests and desires.
  • Acknowledges, thanks and salutes clients as they leave the store.
  • Allocates customers to the correct sales staff.
  • Once the clients' request is understood, the Host maximizes its potential by entrusting the client to the most appropriate staff in terms of competence language, style and capacity.
  • Ensures VIP clients are referred to particular sales staff or Department Head.
  • Identifies any problems with the clients experience and quickly seeks a solution with Department head.
  • Seeks to reconnect with clients as they leave without a purchase: offer mailing list, B2E, waiting list.
- 'Concierge' style assistance: Manages various requests from clients: touristic, restaurants, events etc.

  • Is the core of the store daily Communication.
  • Communicates constantly between till, store and Store Director
  • Sends updates and information to the store personnel during trading hours.
  • Is able to move personnel to meet the stores logístical requirements.

What We Are Looking For - Host

  • Team player who communicates well with all colleagues
  • Punctual, reliable and trustworthy
  • Sense of urgency
  • Yes, yes, yes mentality
  • Can do attitude
  • Have a genuine passion for luxury fashion
  • Previous experience within hospitality or servicebased industry would be ideal but not essential
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