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  • Global Travel Operations Coordinator - London Area - French Selection UK

    French Selection UK
    French Selection UK London Area

    1 month ago

    Default job background
    Tourism / Travel / Hospitality
    Description
    Job Overview
    A unique opportunity has arisen to join French Selection UK, a leading consultancy specialising in the recruitment of bilingual and multilingual professionals for international business.

    Main Responsibilities
    As a Spanish or Portuguese speaking Travel Operations Executive, you will provide exceptional customer service to clients and prospective groups travelling throughout the UK & Ireland. Your key responsibilities will include:
    - Providing high-quality customer service to customers
    - Handling inbound communications and responding accordingly
    - Responding to queries in a timely and efficient manner
    - Collaborating with internal departments to ensure efficient business operations
    - Gaining continuous knowledge of holiday group requirements and offers
    - Negotiating supplier rates to secure the best possible prices

    Requirements
    To be successful in this role, you will require:
    - Excellent command of the English language
    - Full fluency in Spanish or Portuguese
    - Experience working with tour operators or similar service providers
    - Good knowledge of the UK as a destination and its tourism products
    - A positive, problem-solving attitude, confident and dynamic personality
    - Good team player skills and excellent communication skills
    - Excellent attention to detail and IT literacy

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