Medical Secretary - Chichester, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

University Hospitals Sussex NHS Foundation Trust (279)

Verified Company

Chichester, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Typing of clinic letters as appropriate within the speciality and other correspondence from audio dictation (Bighand) using Microsoft Word. Prioritising work according to changing demands.

Presenting pathology, laboratory and x-ray reports together with relevant case notes to Consultant/s or medical staff, and filing/scanning copies of letters and reports in medical case notes, particularly in time for a forthcoming appointment.

Preparation of outpatient clinics To organise stationery requirements and taking delivery of departmental stationery including putting stock away in appropriate place.

To ensure that all filing is carried out on a regular and timely basis. Upload external letters and correspondence onto Evolve paper-light system as required. To use and obtain information from EVOLVE paper-light system. To ensure that case notes are tidy with all correspondence filed appropriately.

To use and obtain information from the Patient Administration System (PAS) and obtain case notes via the tracking system.

To maintain good communications with the Consultant/s, their supporting staff and other staff of the department, as well as patients and members of the public.

Dealing with telephone enquiries from patients, relatives, general practitioners, other departments within the Trust/PCT and other hospitals.

In the absence of the relevant consultant/s, medical or nursing team member, ensure that appropriate messages are taken or information escalated where appropriate to the clinical director or nominated deputy/ Manager.

To liaise with other secretarial staff particularly within the same directorate and to ensure that cover arrangements are facilitated by working as a team member.

To liaise with internal and external professionals and departments and the general public as and when required, in a friendly, professional and courteous manner To deal with general enquiries in an appropriate and sensitive manner as efficiently as possible, either in person, over the telephone or in writing from staff, patients and the general public.

To liaise with other Trust staff as necessary within the hospital and with other external organisations. Providing cover for colleagues annual leave and sickness, as required and as directed by the Lead Medical Secretary.

To attend regular team meetings/huddles.

To ensure that an up-to-date detailed summary document outlining details and duties of individuals post is maintained at all times and available for use for staff who may have to provide cover in periods of absence.

Undertaking statutory training courses as required by the Trust and to undertake any other relevant training deemed necessary by the Lead Medical Secretary to perform the job to an acceptable standard.

Participate in the Trust Individual Performance Review (IPR) process on at least an annual basis To adhere to NHS Trust and Department procedures and policies