Insurance Risk Coordinator - East Grinstead, United Kingdom - active staffing solutions

active staffing solutions
active staffing solutions
Verified Company
East Grinstead, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

  • To £29K plus Great Benefits
  • Strong Administration skills needed
  • Hybrid working 2 office / 3 home

The Role:


To act as liaison between Clients, Sales team and survey teams to build good working relations and resolve any queries in a timely manner.

Monitor and oversee quality of outgoing surveys and consistency of approach across all survey teams, while ensuring ourclients receive expected level of service.


Responsibilities:


  • Assist the Property and Insurance Sales Team
  • Maintain and manage data in the Company Optimize system
  • Ensure all data entry activities are completed accurately and in a timely manner.
  • Liaise with surveyors, customers and sales team to ensure timely booking of surveys
  • Resolve or escalate where appropriate customer and surveyor issues, initiating communication with the sales team and keeping them informed
  • Ensure survey reports are sent and received in line with company and customer contractual obligations and expectations
  • Assist Line Manager with internal team projects
  • Undertake any other responsibilities that may become necessary for the proper performance of the role

Requirements:


  • Min1 years experience in administration work within a commercial Insurance environment
  • Strong communication skills (written and verbal) with both internal and external customers
  • Some knowledge of the insurance industry
  • Good administrative and time management skills
  • Can manage own workload and act independently if required
  • Strong attention to detail and high level of accuracy
  • Maintain an in depth understanding of the following:
  • The Insurance and Property Risk Business
  • The report management tool
  • INDIGO
  • The client management system Optimize
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