Administrative Assistant - Glasgow, United Kingdom - DAC Beachcroft

DAC Beachcroft

Verified Company

Glasgow, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job Introduction

DACBeachcroft has an exciting opportunity someone to join our
Professional & Commercial Risk (P&CR) team as an
Administrative Assistant on a full-time, permanent basis in our Glasgow office.

The role works alongside the legal secretary to support the Glasgow/Edinburgh based fee earning team providing administrative support. Work will come either directly from the team or the Secretarial Team Leader.

The role is accountable for establishing and maintaining an ongoing service-based relationship with the team they support and recognising and translating the needs and expectations into a responsive service.

The Professional & Commercial Risk North team is located across 5 locations in the North.

The Scottish P&CR team currently consists of 2 Partners and 4 fee earners but will grow to encompass a further 2 partners and 3 fee earners to bring the headcount of the P&CR team in Glasgow to 11 during October 2023.

We are looking for a second person to join the existing support function as an administrative assistant.

The team provides expert legal advice to clients across an engaging mix of professional disciplines including Professional Indemnity, Financial Institutions, Directors and Officers, Cyber, Warranty and Indemnity, and Construction.

As a member of our team you will play an active part in the continued growth and success of the team in collaboration with the wider practice in the North, nationally and internationally.

We act for all the main Insurance companies and Insured professionals in the supply chain. We deal with the full spectrum of Insurance work from Policy cover, recovery and strategic advice to Insurers

Main Responsibilities

Administrative

File opening and closing matters are set up on the relevant document/case management system. Undertake file closing/archiving procedures ensuring compliant at all times
To work alongside the legal secretary in preparing court forms and documents and with guidance understand the procedures involved with Scottish Court Procedure in both Sheriff Court and Court of Session Practice
Assist with the preparation of paper and electronic bundles as required
Manage fee earner diaries, booking day to day appointments
Prepare correspondence and documents from digital dictation
Assist in organising client events and client training as and when required
Make room, hotel and travel bookings as requested, organising hand deliveries and courier requests, and other ad hoc requests
Sending large electronic documents via OneDrive
Submitting documents for signature by clients via DocuSign

Communication

Liaising with fellow team members on workloads and ensure deadlines are consistently met
Answering internal calls for other members of the team
Liaising with and taking direction from your Secretarial Team Leader and fee earning team as required

Financial

Assisting with billing and expenses as required
Assist with departmental billing and account queries and work with fee earners and support teams to resolve these
Assist with debt collection where required on behalf of the team
Assist with responding to client queries on a day to day basis, drafting responses for fee earner review with assistance from team

Processing

Responsible for managing priorities and workloads to ensure deadlines are met. Liaising with STL where challenges arise
Ensuring compliance with firm wide/department policies and procedures

Customer Service

Liaising with Glasgow team and Secretarial Team Leader to take instruction and liaise on work requirements
Consistently and appropriately update service users on progress where appropriate
Relevant officebased administration experience would be highly advantageous
An aptitude for administration management and processes, with experience of working with document management/case management systems
Intermediate knowledge of Microsoft Office
An effective communicator with the ability to liaise with internal and external clients in a professional manner; striving to provide exceptional service at all times
Good organisational skills and ability to manage own time effectively within a fastpaced environment
Conscientious, taking personal responsibility for own work and accountability for its delivery and quality
Positive cando attitude with the ability to adapt to change
Excellent attention to detail
Customer/client service focused
Proactive, professional and flexible approach to work
Keen to develop over a period of time with a willingness and ability to learn
Excellent team player, sharing in team goals to provide excellent quality and efficiency of service, with a willingness to take on new responsibilities and challenges

About The Company
We are a leading international legal business with over 2,900 colleagues and a diverse range of capabilities. We have 11 offices in the UK as well as offices in Dublin, Madrid, Paris, Milan, Rome, Singapore, Ar