Prescription Clerk - Thetford, United Kingdom - School Lane Surgery

School Lane Surgery
School Lane Surgery
Verified Company
Thetford, United Kingdom

1 month ago

Tom O´Connor

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Tom O´Connor

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Description

Job Summary


To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel.

Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests.

In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the practice are met.

Whilst an advantage, previous experience is not necessary as full training will be given.


Working hours
The working hours for this vacancy are; Tuesday, Thursday & Friday 8:30-17:00, Monday 8:30-12:30 and Wednesday 8:30-18:30.

We are contracted by the NHS to provide services Monday

  • Friday 8:0020:00 and Saturday 9:0017:00. You may be asked to cover any one of these hours as a part of your working week. This would be on a rota basis and you would be given adequate notice.

Primary Responsibilities
The following are the core responsibilities of the prescription clerk.

There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

b. Produce prescriptions for the GP to sign in an acceptable timeframe
c. Ensure all prescription requests are processed and are ready for collection within a 72-hour timeframe
d. Generate requests for medication on behalf of the patient for non-repeat items
e. Actively encourage patients to reconcile medications to facilitate monthly collections

f. Discuss with patients their requirements, encouraging patients to order only what they require

g. Act upon compliance issues, liaising with the appropriate clinician

h. Ensure medication reviews are arranged by maintaining an accurate recall system
i. Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patient.
j. Input data into the patient's healthcare records as necessary
k. Deal with all prescription related enquiries in a timely manner
l. Record and report adverse effects accurately and appropriately, informing the Practice Manager immediately
m. Read code data on System1
n. Carry out system searches as requested
o. Maintain a clean, tidy, effective working area at all times


Secondary Responsibilities
In addition to the primary responsibilities, the prescription clerk may be requested to:
a. Support the pharmacy technician as required

b. Partake in audit as directed by the audit lead

c. Support the Clinical Pharmacist in reviewing and updating the practice prescribing policy

d. Complete opening and closing procedures in accordance with the duty rota


Confidentiality:


  • In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately following the General Data Protection Regulations (GDPR).
  • In the performance of the duties outlined in this Job Description, the postholder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
  • Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others' health, safety and security as defined in the practice Health & Safety Policy, to include:

  • Using personal security systems within the workplace according to practice guidelines.
  • Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks
  • Making effective use of training to update knowledge and skills
  • Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards
  • Reporting potential risks identified

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

  • Acting in a way that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
  • Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
  • Behaving in a manner which is welcoming to and of the individual, is nonjudgmental and respects their circumstances, feelings, priorities and rights

Personal/Professional Development:

The post-holder will participate in any training pr
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