Receptionist - Eastbourne, United Kingdom - The Chaseley Trust

The Chaseley Trust

Verified Company

Eastbourne, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Chaseley is a unique, independent charity-owned care home for individuals with complex neurological disabilities and progressive conditions.

We offer excellent opportunities for career progression, alongside the chance to make a real difference to the lives of our residents, whilst working as part of a supportive, compassionate, empowering and friendly team, which is why some people have been with us for many years.

We are governed by the simple principle that our residents are at the heart of everything we do.

It is important that our staff share our values and that is why we recruit people who will go the extra mile for the people we support.

Staff and residents work in partnership to make this happen within our unique, warm, and friendly environment here at Chaseley.

It is the responsibility of the Receptionist to ensure the smooth running of a busy reception area and to project a positive and friendly image to our residents, visitors, staff, contractors and other healthcare professionals/medical practitioners who may contact us either in person or via the telephone.

Key responsibilities:

To ensure that all visitors and telephone callers are greeted professionally and all enquiries dealt with promptly and effectively.
To ensure all telephone calls are managed appropriately, transferring calls and taking messages as required.
Deal with resident enquiries efficiently and courteously.
Provide comprehensive administrative support for various departments ensuring all required systems and processes are maintained and updated.
Maintain strict confidentiality of personal and sensitive data relating to residents, staff and other healthcare professionals.

Benefits include:

5.6 weeks annual leave per year to include bank holidays
Enhancement for full additional shifts once you have worked your contracted hours
Westfield Heath medical insurance after probationary period
Westfield Health cashback scheme after probationary period
Free life insurance
Contributory pension scheme
Shift flexibility within our rolling rota
Free onsite parking
Comprehensive induction and training programme
Opportunity to obtain qualifications
Free 24/7 Employee Advise and counselling
Subsidised staff meals
Uniform top provided
Free meal days and the occasional treat.