Channel Planner - Stoke-on-Trent, United Kingdom - Vodafone
Description
Channel Planner:
Location:
Hybrid - 2 days per week on site
Salary:
Excellent basic salary plus bonus and Vodafone benefits
Working Hours:37.5 Hours per week - Monday
- Friday
Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role.
Our "Office in a Box" home working kit will provide you with everything you need, no matter where you are.
Who We Are
At Vodafone UK, diversity isn't just a buzzword, it is core to who we are as a company.
We're proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.
Be a part of Vodafone UK Consumer team where creating and developing products, services and propositions is at the forefront.
From the way we interact with our customers, to how we communicate in our campaigns and create data-driven propositions, this is where some of our best ideas are brought to life.
What you'll do
As a member of the Channel Implementation team, you will be responsible for planning the launch of propositions aligned to the Consumer annual plan, flagship devices, commercial & trading promotions, technology & capability projects as well as Commercial Operations driven initiatives.
You will work cross-functionally with Consumer Planning, Go-To-Market, Terminals and Product & Proposition Managers as well as the wider business to drive the shaping of the delivery of a diverse range of initiatives that will drive the business forward and impact Vodafone UK's performance.
- You will efficiently deliver launches with the relevant level of support from both central and field teams
- You will coordinate all change and capacity impacting aspects of any Commercial Operations implementation including communication, training, system set up, policy & procedure changes.
- You will lead Commercial Operations Implementation meetings to ensure cross functional plans are in place to support product launch
- You will work with Commercial Operations Management to agree approach and prioritisation for Commercial Operations implementation of product launches
- You will work cross functionally to coordinate governance activity with commercial marketing, GTM & terminals
- You will work with Vendor partners to support with planning requirements through the front door process, and reporting on engagement and readership of training materials and communications
- You will continually review the way we implement product launches and identify opportunities to improve the process for our customers, contact centres and store teams improving efficiency & speed whilst reducing costs.
Who you are:
- You will have expert knowledge in Retail store operating model as well as in depth understanding of Channel Partners.
- You will have expert knowledge in Sales, Care & Contact Centre operations.
- You will have expert knowledge in PowerApps and PowerBI Dashboard development and knowledge in the ADO tool.
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