Order Processor - Milton Keynes, United Kingdom - Jungheinrich UK

Jungheinrich UK

Verified Company

Milton Keynes, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Order Processor:

Milton Keynes

Jungheinrich are global leaders in the manufacture and development of advanced materials handling technology, from forklifts to fully automated warehouses.

Efficient processes are crucial to the success of a company. That is why we have made intralogistics our passion.

We ensure that our customers benefit from the most cost-effective products, systems and services for their requirements, irrespective of their industry or business size.

The Role
You will be responsible for processing Business Customer Orders and provide support for the sales activities in the Sales organisation

Role Responsibilities:

Pre-Sales Support

Collate order information packs and ensure that necessary quality standard and requirements are all fulfilled
Liaise with Sales Manager and Administrators to clarify potential open questions of requirements and orders

Order Processing

Input orders using Jungheinrich IT systems (i.e. SAP, C4C, CRM on premise)
Liaising with the factories to clarify open questions and determine concrete lead times
Coordination and creation of purchase orders with potential 3rd party/UK suppliers
Check order confirmations and related documents from factories/ 3rd party suppliers for specification and pricing discrepancies
Process goodin using Jungheinrich IT systems (i.e. SAP, C4C, CRM on premise)
Creating and maintain order book via spreadsheets (i.e. Excel)
Close processed orders with invoicing creation to customer

Logistic processes support (Deliveries and Collections)

Coordinating with transport partner delivery of equipment to local end customer or central Jungheinrich HUB
Coordinating collections of returning equipment from customer sites to central Jungheinrich HUB or alternative locations

General

Communicate relevant information to other departments
General office duties
Support and fulfilment of upcoming administrative tasks related to New Sales stock and Sales Order management
Regular customer interaction to coordinate deliveries, collections and invoicing queries
Support and react of adhoc request of the Head of Order Processing

Role Requirements:

You will also have an excellent level of education and IT skills. Experience with SAP and CRM systems would be desirable.

Competencies Required:

Skills & Competencies:

Customer orientation, fully understands the needs of our customers
Creative problem solver, open to new ideas
Accountability, acts responsibly gives commitment to resolve tasks
Planning and organisation, establish the right course of action to complete tasks in a timely manner
Attention to detail, Thorough complete and focussed
Team player skills
Able to understand the commercial implications for their actions