2nd Line Technical Support Analyst - Taunton, United Kingdom - Yolk Recruitment Ltd

Yolk Recruitment Ltd
Yolk Recruitment Ltd
Verified Company
Taunton, United Kingdom

4 weeks ago

Tom O´Connor

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Tom O´Connor

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Description

Yolk Recruitment are working with an established Managed Service Provider based in Taunton who are looking to hire experienced 2nd Line Technical Support Analysts.


The role would see you join a small but rapidly expanding team of IT Support Analysts who specialise in cloud computing and remote support.

The team is looking to expand and after a period of growth they are looking to hire. They are looking for highly motivated,technically minded and self-sufficient IT professionals to join the team and continue their career.


What you'll be doing:


The role will involve a mix of remote and deskside support in an ticket based IT support environment, meaning a good understanding of both hardware and software is ideal.


Required Skills:


  • An indepth knowledge of Windows technologies, Office 365 and Desktop operating systems
  • Thrive on imparting your technical knowledge to others and will relish the opportunity to mentor junior engineers


  • Windows Desktop XP1

  • Microsoft Office 365 support and administration
  • Cloud computing
  • Strong networking capabilities (DNS, routing, switching etc)
  • Exposure to firewalls & Networking
  • Apple products and support
  • Group Policy administration
  • Technology Surveys and installations
  • Previous MSP experience

What you'll get in return:


  • 21 days holiday plus bank holidays, increasing by 1 day every year of service to a maximum of 2 Relaxed, environment, where we value pushing our team forward
  • Career development and training plans for all team members
  • Team challenges and prizes
**Sound Interesting?
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