Bupa Health Adviser - Sheffield, United Kingdom - White House Clinic

White House Clinic

Verified Company

Sheffield, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Bupa Health Adviser
The Sheffield White House Clinic are seeking a passionate Health Adviser to join their warm and friendly team on a part
- time basis.

A typical day in this role would involve preparing the clinic, delivering 4-7 health assessments, completing clinical administration, coordinating test results, referrals processing Health Assessment reports, and liaising closely with the clinical team.

As part of the Health Assessments you will carry out clinical testing including; body composition analysis, spirometry, heart rate monitoring, gas analysis, diabetes blood test markers, blood pressure measurement, cholesterol profiling, anaemia blood test markers, electrocardiograms, audiometry, functional movement screening.

Full Bupa training will be provided, and you will be working to Bupa policies and procedures.

Job Purpose

To deliver a range of Bupa health assessment products & actively work with our customers to identify lifestyle changes that will directly impact their health & wellbeing.

Accountabilities and Activities:

Lifestyle Advice/ Health Promotion

Have an open & honest conversation with our customers about lifestyle & behaviour changes they can adopt in order to lead a longer, healthier, happier life
Promote and encourage a healthier lifestyle for our customers in accordance with Bupa current clinical policy and recommended national and international guidelines
Give individual lifestyle advice appropriate to customer needs with reference to their health risk, health assessment results and their health and wellbeing goals
Ensure are supported throughout their health assessment journey

Clinical

Carry out Bupa health assessment tests in accordance with Bupa Health Clinics policies and protocols
Explain clinical results and risk factors to our customers take them on a journey of how this impacts their health & wellbeing & steps they can take to mitigate this risk
Refer customers to a Bupa Doctor as required work as partners to manage the Customer's Health Assessment
Ensure accurate recording of all samples and entry on Bupa Medical Reporting system
Prepare equipment prior to each health assessment session and leave environment in a clean, tidy and safe condition after use

Customer Service

Offer an outstanding customer experience & put the customer at the centre of their health assessment
Guide customers to a healthier lifestyle
Keep the customer informed explain procedures and tests
Work with the customer to prioritise health risks and goals

Business Promotion

Have an excellent knowledge of all health assessment products.
Where appropriate recommend Bupa and White House products and services. e.g musculoskeletal, dental and GP services

Qualifications, Training and Experience

Experience of performing measurement or assessment in a health and fitness e.g. personal training or medical environment plus a postsecondary education vocational qualification
Experience of giving customer advice in a healthy living / lifestyle context, including physical activity, nutrition, smoking, alcohol, sleep and stress management

And/or

Educated to degree level in exercise physiology, nutrition or similar health science or nursing equivalent qualification

And

Knowledge of anatomy/physiology in relation to health and lifestyle
Excellent interpersonal and communication skills written and verbal
Good IT skills including MS Office packages
Experience of working in a customer facing environment that relies on 1:1 communication & interaction

Judgement Skills

Ability to interpret a wide range of data, assessing the relevant messages to then deliver to the customer, tailoring these based on individual requirements
Strong empathy & communication skills listen to the key messages, seek to understand the Customer's perspective & make recommendations about proactive changes they can make to impact their health & wellbeing
Strong attention to detail ensure the clinically relevant information is recorded, also the Customer summary is completed with enough information to enable a relevant & strong follow up coaching call
Accuracy in information recording and management and working to clinical procedure. Prioritisation skills make decisions in order to effectively manage time in order to get through the key requirements for each day
Know when to refer a customer to a Doctor for further advice & follow up

Environment
Clinic and office based

Job Types:
Full-time, Permanent

Pay:
From £11.44 per hour

Expected hours:
per week

Schedule: