Business Support Assistant - Lewes, United Kingdom - Sussex Police

Sussex Police
Sussex Police
Verified Company
Lewes, United Kingdom

2 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
Division / Department - Professional Standards Department
Grade - Grade 8
Status - Full Time
Contract Type - Permanent
Salary Grade Range - £24,552 - £26,232
Working Hours Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Sussex Police Headquarters, Lewes

  • The starting salary for this role will usually be at the bottom of the salary range and will be prorata if the working hours are less than full time._
Chief Constables' Message

We really welcome your interest in joining our Police Force.

It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.


We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference.

If you feel you are that person then we want to hear from you.


Chief Constable Tim De Meyer & Chief Constable Jo Shiner
The Role & Key Responsibilities


A new role has been created within our Professional Standards Department to be the Business Support Assistant who will work directly to the Business Support Manager.


The department is responsible for the recording and resolution of public complaints and the investigation of conduct allegation for both Police Officers and Staff for Sussex.


This is an exciting opportunity to develop an integral role within the team by supporting the daily running of the department, producing reports and data commentary from our main complaint recording system 'centurion', identify trends in our reports, recognise opportunities to provide a better service to colleagues and the public, and to assist with the daily running of the department for misconduct and complaints recording.


Other areas of this role will be to manage the freedom of information requests that come in to the department along with having the responsibility of capturing and inputting this data on to our publications page on the external website, managing this publication and ensuring that we have integrity in our transparency.

Having a flexible approach to achieve any team or departmental objective is crucial to the success of this role, along with having the ability to work to tight deadlines, and the willingness to undertake a wide range of duties to support the department.


An excellent knowledge of Excel is a requirement - you will be given training on the centurion system and the report writing tools that you will be expected to use.


If you are a professional and highly motivated individual, with an eye for detail and an analytical mind we would love to hear from you.

Skills & Experience

Well developed computer skills with extensive knowledge of Excel is essential.


Previous experience of researching, assimilating, and making sense of relevant information from a range of open and closed information sources.

Ability to work with confidential and sensitive information, maintaining its integrity at all times.


Work effectively with minimum supervision with the ability to work under pressure, prioritise workloads and produce accurate work within tight deadlines.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working. We are open to conversations about job shares and part time working.

We encourage agile working, giving you the opportunity to manage your own diary and work wherever you give the best service to the public.

This may include flexi-time and home working.

We take pride in looking after our people and offer a variety of benefits;
- career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support
- discounted contributory healthcare scheme

Diversity Statement

We are only as good as our people.

It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us to deliver a better policing service.

We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.


We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work.

We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race at Work Charter and aligned with the Armed Forces Covenant and the HeForShe movement.

We value the differences that people bring from all backgrounds and communities. Regardless of age, sex, ethnicity, sexual orientation, gender identity or gender expression, disability, social status or re
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