Customer Quality Supervisor - London, United Kingdom - Lutron Electronics Co., Inc

Lutron Electronics Co., Inc

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Overview:

This position will act as the liaison to third-party control manufacturers through Europe to provide well-integrated solutions to dealers and promote the power of Lutron alliances.

Activities include tradeshows, roadshows, creating excellent technical collateral and delivering outstanding in-person training events both at the Lutron Experience Centre and in the field.

Responsibilities:

Answering commercial and hospitality presales technical questions.
Join sales calls with specification and channel sales teams to mustwin projects and accounts.
Create, plan, and execute training events in EEC and remotely.
Closely support commercial engineering teams to create and develop new technical training presentations and curriculums.
Provide update and specialty training to Lutron internal teams to upskill the organization.
Perform market research and gather market intelligence for product management.
Support tradeshows.
Design and maintain training demos.
Review, maintain and support technical assets of our website.
Coordinate with Custom Controls to determine and sell the best solution to customers (hospitality, commercial)
Manage relationships with thirdparty control system manufacturers to create worldclass integration on commercial projects including assistance with implementing API integration.
The role will require regular travel throughout the UK for circa. 50% of the time.

Qualifications:

Extensive experience in the lighting control industry.
Good presentation skills along with technical aptitude.
Knowledge and experience with Lutron software tools including Lutron Designer and myProjects.
Networking/IT skills including an understanding of TCP/IP networking and network security and encryption technologies such as TLS.
Excellent communication skills, both externally with customers and internally with colleagues.
Bachelor's degree is advantageous.
Possess a full UK driving license.

Lutron Electronics' position as the leading manufacturer of lighting controls worldwide, our unsurpassed quality, the breadth and depth of our product offerings, and our commitment to servicing our worldwide customers have resulted in annual double-digit growth.

This growth has allowed the company to continue to invest in finding and retaining the best people we can find to service our customers.

Continuous growth has also fueled our ability to constantly develop modern technologies and processes that drive the creation of new or better products, solutions, and services.

Lutron Electronics is an Equal Opportunity Employer. We welcome qualified, motivated applicants regardless of race, color, religion, sex, national origin, age, disability or genetics._