Transplant Clinical Administrator - Brighton, United Kingdom - University Hospitals Sussex NHS Foundation Trust (279)

University Hospitals Sussex NHS Foundation Trust (279)

Verified Company

Brighton, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Key Working Relationships Internal:
Pre-Transplant Nurse managers Post-Transplant Nurse Manager Renal Consultants General Manager and Operational Manager Imaging and Diagnostic administrative staff External: Medical and Nursing teams at the London Transplant Centres Government Bodies (NHS Blood and Transplant

NHSBT; NHS England) Main Duties and Responsibilities Communication To ensure patient confidentiality is maintained at all times in accordance with the Data Protection Act/Caldecott, acting in accordance with BSUH NHS Trust policies. To ensure patients needs in relation to interpreting services, and that interpreters are booked for appointments if necessary. To take telephone and personal queries from patient and relatives, giving them first line information on the Transplant waiting list, living donation and workup Showing sensitivity to cultural issues when dealing with the general public/giving advice. Demonstrates emotional sensitivity and intelligence when discussing organ donation and transplantation.

To include liaising with consultants on situations that require temporary suspension from transplant list.

To deputise/ attend meetings relevant to role and to feedback and discuss changes to policies, procedures and guidelines to other team members.

Using specialist knowledge of administrative information systems and of multiple specialised clinical and non-clinical areas to provide advice and guidance to doctors, patients, parents/guardians, wards, renal secretaries and allied areas of the Trust on a daily basis regarding transplant work-up management.

Using own knowledge and experience to suggest improvement to department existing processes and procedures.

Taking ownership of the management of day to day administration, audit and information reporting within a busy transplant team. Reviewing current systems of work and suggesting and implementing improvements in ways of working.

People Management and Development Responsible for all local induction, training and education of renal staff in the area of transplant expertise on a weekly basis.

Patient Care Delivery Responsible for tracking transplant work-up and waiting list, providing day to day first line administrative support and communications with the Transplant Centres.

To use own initiative to reorganise procedure lists when unexpected changes arise resulting in changes to transplant list status or short notice to planned transplant surgery.

To ensure that patient demographics are accurately captured and maintained on BSUH NHS Trusts Patient Administration System.

To book and plan Independent Assessor reviews for live-related donation, documenting episode and outcome in the patient / donor record.

To have knowledge of and to maintain procedures on patient confidentiality, Data Protection and Caldicott.

To ascertain whether a transplant donor is an Overseas Visitor, and prepare documentation for the Home Office where appropriate to enable the necessary action to be taken.

To create waiting list entries, TCIs and investigations using the Trust PAS system following the patients consultation or transplant protocol referral.

Be able to communicate complex and occasionally sensitive data in a processed format to head of department for use with NHS Blood & Transplant data reporting To be responsible for the ordering and checking of stationary supplies To ensure all letters/faxes received from referrers are date stamped on arrival and tracked for accurate entries on transplant work-up and the live transplant waiting list, taking responsibility for ensuring appointments and investigations are requested and booked in a timely manner, identifying and dealing with delays appropriately Take a central role in capacity planning based on robust management of referrals, liaising with local and regional MDT members as appropriate.

Forge strong links with diagnostic departments to help ensure investigations for donor/recipient work up are booked within agreed timeframes.

Check clinical rooms, in readiness for visiting surgical clinics and support consultant in clinic delivery and follow-up.

To escalate clinical information such as serious infections and emergency surgery as reasons for temporary suspension from the transplant waiting list.

Learning and Development Attend mandatory training updates as required.

Undertake training as necessary in line with the development of the post and as agreed with the line manager as part of the personal development process.

Achieve and demonstrate agreed standards of personal and professional development within agreed timescales.

Identify own learning needs and jointly plan training requirements with your line manager Participate in the Trusts appraisal process to discuss how your role will help deliver the best possible care to our patients and help to deliver any changes in service.

Ongoing need to participate in surveys or audits relating to own work This job description is an outline of the role and responsi