Employee Relations - London, United Kingdom - Standard Chartered

Standard Chartered

Verified Company

London, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Job:
Human Resources

Primary Location:
Europe & Americas-United Kingdom-London

Schedule:
Full-time

Employee Status:
Fixed Term

Posting Date: 14/Mar/2023, 8:57:59 AM

Unposting Date:
Ongoing

The Role Responsibilities

The role holder is accountable for developing, maintaining and improving ER products, supporting the delivery of ER advisory services (from a knowledge management and guidance perspective), and delivering ER capability building.

Responsibilities

Development and Improvement of ER Products and Services
Designing, developing and maintaining the ER product suite and facilitating the delivery of ER advisory services.
Designing and enhancing ER Standards, Dispensations, templates and guidance notes in order to facilitate this.
In so doing, ensure ER's products and services are effective, deliver a positive employee experience, mitigate peoplerelated risk, reflect developments in employment law and global ER practice, and embody ER's dual vision of

(i) resolving sensitive and complex people-related matters effectively

(ii) driving a more inclusive and high-performing culture at the Bank.

Partnering with the Lead, EeAd Data and Process Delivery to ensure our process universe is aligned with the above.
Using ER data to drive product / service design, development and improvement.
Communicating any product / service changes to relevant stakeholders.
Acting as a point person for queries from ER Specialists in relation to ER products and services.
Establishing a strong twoway dialogue with Country and Regional ER teams to support the delivery of ER products and services across the Bank's network.

ER's products and services can be divided into the following six categories:

Addressing Concerns and Resolving Conflict - encompassing

Managing Grievances (inc. HR Investigations) and Speaking Up Disclosures with an emphasis on alternative dispute resolution (whether through mediation or other informal conflict resolution techniques)

Driving Positive Behaviour - encompassing

Managing CPR conflicts, probations and disciplinary processes
Delivering proactive conductrelated interventions
Advising/training People Leaders to preempt, address or resolve inappropriate or noninclusive behaviour in their teams

Optimising Organisational Change and Structure - encompassing

Managing redundancy and MSArelated activity, providing strategic advice to business leaders on organisational design and M&A matters

Supporting High Performance - encompassing

Coaching and advising People Leaders on how to manage underperformance situations, handling unsuccessful PIPs and performancerelated exits

Fostering Sustainable Working - encompassing

ER advising People Leaders and other colleagues on wellbeing and occupational healthrelated matters, in partnership with other Employee Advocacy teams (e.g. Wellbeing and D&I)

The products and services offered by ER in relation to the sixth category, 'Managing Industrial Relations' will be handled separately, by the Head of Global Industrial Relations.

ER Capability Building

Supporting the ER Leadership Team (ERLT) in developing and executing on a global ER capability building strategy both internally within ER, and externally for HRBPs, People Leaders and other colleagues.
Partnering with the ERLT and other members of the ER function to deliver any training conducted at a global level.

Stakeholder Relationships

Building constructive working relationships with individuals within and outside of HR who are essential partners and stakeholders in the delivery of ER products and advisory services, including PRB, SIS, CFCC, Legal and TTO.
Working with other functions (particularly CFCC, SIS and Legal) to collaborate, leverage synergies and ensure alignment on related product areas.

Role Specific Competencies

Employee Relations
HR Policies, Standards and Procedures
HR Legal and Regulatory Environment
Employment Law

About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other.

We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before.

If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you.

You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours.

When you work with us, you'll see how we value difference and advocate inclusion.

Together we:
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Do the right thing and are assertive, challenge one another, and live with integrity, while putting the cl