Administration Officer - Leighton Buzzard, United Kingdom - Leighton-Linslade Town Council

Description

DUTIES AND RESPONSIBILITIES SPECIFIC

Working alongside the Senior Administration Officer, to:

• Undertake the day to day maintenance and updating of the Town Council's websites including uploading content, creating and editing pages, monitoring content for accuracy and adding information on new activities and services.
• Create social media content including creation of graphics using Canva software.
• Manage the day-to-day scheduling, posting, monitoring and reporting on Town Council social media channels and profiles, including responding to comments and messages as appropriate.
• Where required, to open up The White House each day (unlocking post room/admin office, opening front door, ensuring phones/systems are on) and/or closure at the end of each day, ensuring any daily processes are undertaken.
• Handle in-house sale of tickets and general collection of payments due.
• Ensure the reception and post room areas are tidy and organised and generally assist with the maintenance of a safe, clean and uncluttered working environment. 9. General filing, archiving, labelling, photocopying and other administration functions as required, for example raising order requisitions.
• Monitoring and ordering of central supplies including stationery and refreshments.
• Help set up White House meeting rooms for both internal and external meetings, including drinks, refreshments and equipment as required.
• As required, help ensure the smooth running of the White House

This may include:

weekly fire alarm tests, liaising with the landlord, organising the services of electricians/plumbers/locksmiths as required, ordering cleaning supplies, sourcing furniture or equipment, seeking supplier support on IT equipment/copiers/phones as needed.

• Where operational capacity allows, assist other services within the Town Council with general administration or project led tasks.
• Maintain confidentiality at all times in respect of Council-related matters and prevent disclosure of confidential and sensitive information.
• Adhere to all internal timescales.
• Understand the Town Council's policies, in particular as set out in the Employee Handbook, the Health and Safety Policy and Data Protection policies and understand your responsibility to comply with the requirements.
• Undertake any other duties of a similar level and responsibility as may be required.

PERSON SPECIFICATION

Education and Training
-
Essential_

Educated to GCSE level with Maths and English at Grades A*-C or equivalent


Relevant Experience
-
Essential_

Front line customer service experience

Work experience in a role in which administration skills, multi tasking and accuracy were requirements

• Desirable_

Working in the community or local government

Social media experience


Knowledge

• Essential_
• Desirable_

Use of website content management system - esp. WordPress

Experience of Canva software

Knowledge and experience in Council protocol

Use/upkeep of office equipment i.e. photocopier, fax, franking machine

Local knowledge of Leighton Buzzard

Familiarity with Health & Safety regs.


Skills & Abilities

Essential
A positive approach to customers and customer service with exceptional interpersonal and communication skills

Able to demonstrate the ability to write grammatically correct letters

A high level of accuracy and attention to detail Highly organised, able to multitask and have the ability to cope with conflicting demands, deadlines and interruptions

A willingness to operate as a member of a team Possess a clear and professional telephone manner
-
Desirable_

Able to demonstrate an ability to prioritise tasks

Willingness to undertake further training as appropriate


Job Types:
Part-time, Temporary contract

Contract length: 12 months


Salary:
£24,894.00-£26,421.00 per year


Expected hours:
per week


Benefits:

• Company pension
• Flexitime
• Free parking
• Health & wellbeing programme
• Onsite parking

Schedule:

• No weekends

Application question(s):

• Do you have experience in website content management?

Experience:

• Administration: 1 year (preferred)
• Social media management: 1 year (preferred)

Ability to Commute:

• Leighton Buzzard (required)

Ability to Relocate:

• Leighton Buzzard: Relocate before starting work (required)

Work Location:
In person

Application deadline: 14/03/2024

Reference ID:
Leighton-

Linslade Town Council:
Administration Officer (Maternity Leave Cover)