Team Leader - Sheffield, United Kingdom - Crystal People Consultancy
Description
Team Leader required in Sheffield.If you have previous Team Leader experience from within a Call Centre / Contact Centre environment then this could be a fantastic opportunity in which to join a company to develop and establish your career.
Managing a team of c 15 agents through coaching, call monitoring and performance planning. Using reports to drive performance and identify focus areas. Meeting and managing Client expectations. Energising your team to achieve high levels of motivation. Providing ongoing training & coaching for the team. Upholding company standards and policies within your team.Immediate interviews available.
Job Type:
Permanent
Salary:
£22,000.00-£32,000.00 per year
Benefits:
- Discounted or free food
- Onsite parking
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Work Location:
One location
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