Financial Crime Operations Team Leader - Remote, United Kingdom - Tymit

Description

About Tymit

At Tymit our mission is to reinvent the credit card to make it honest, safe, and more transparent to achieve more peace of mind when managing your finances.

To prove this to our users, we have built an elegant and intuitive app linked to a credit card designed to achieve better financial well-being and control like never before.

A credit card from a tech company, not a bank. Fintech credit makes up only a tiny fraction of overall credit.

Still, it's growing rapidly, and Tymit will be at the forefront of the digital disruption in the credit card world.

Based in the UK, Spain, and Greece, our talented and growing team is committed to creating a diverse and fun work environment, putting the user at the center of every decision we make.

At Tymit, we have a mantra:

customers come first because that's what drives us and our growth, and we'll continue catering to them that way.

Compensation & Perks
The salary range of this role is £40,000 - £43,000 per annum depending on experience.

25 days of paid holiday plus bank holidays.

Your birthday off.

Tymit is working fully remote from Spain, and all employees can remain working from home if they want, traveling to our offices when agreed with the team.

If your preference is working from our office and working onsite with other Tymiteers, we have you covered with our offices - Postpandemic.

• Flexible working hours.

Additional days to attend conferences and workshops when related to technology and/or events related to Tymit's industry and sector.

Budget for remote home expenses.

Learning & Development is a big asset for us, and we count with a yearly budget.

Private health insurance.

‍‍ Referral program.

6 months free-interest for all Tymiteers in our Tymit card.

Budget for your home office set up.


About the role

We are looking for an experienced Financial Crime Team Lead, to manage our Financial Crime Operations Team at Tymit and act as the first line of defence against fraud and money laundering.

The Team Lead is responsible for the day to day management of the Financial Crime Operations Team who investigate customer accounts to assess the level of risk in relation to fraud and money laundering.

You will have experience in managing a team of Financial Crime Specialists and be able to develop operational processes while identifying opportunities for improvement.

This role will have regular interaction with our second line Compliance Team to assess our operational controls for Financial Crime.

About the culture
Be ready to join a company where collaboration is key.

You'll be expected to share knowledge and speak up, while also having the ability to listen to others and consider their opinions.

At Tymit we are also big fans of good atmosphere and humor, prepare yourself to receive a bunch of GIFs.

During your time at Tymit you will

• Coach, and develop individual team member performance, providing quality assurance on the work carried out and deliver against team SLAs and objectives
• Work with the Head of Product Operations to ensure adequate resource planning to manage service levels
• Collate data and produce relevant daily/weekly MI
• Adopt a continuous improvement approach to the role to identify and process enhancements and changes
• Carry out monitoring and approval of more complex investigations completed by the Financial Crime Operations Team
• Ensure you take appropriate action to escalate issues to the second line of defence that could result in detriment to our Financial Crime controls
• Work closely with our Compliance Team to ensure operational procedures reflect policy and regulation

What you will bring along

• At least 3 year's experience in fraud/AML investigation
• Experience in transaction monitoring for retail finance products
• Operational knowledge of the Money Laundering Directives
• Ability to produce MI relating to Financial Crime Operations
• People management experience including 121's, performance management
• Adaptability and flexibility to manage changing priorities
• Ability to make comprehensive riskbased decisions where judgement is required
• Ability to manage a high and demanding workload within set service levels

What you can expect from our hiring process

Stage 1
45 min. video call with Carla, Talent Partner. _Understand your career plan and what motivates you about Tymit._

Stage 2
60 min.

video-call with Patrick, Compliance Lead._ Discussion to better understand your skills and give you a sneak peek of what it could be like working at Tymit.

_

Stage 3
60 min. video-call with Lisa, Head of Product Operations.

_Discussion to better understand your skills and give you a sneak peek of what it could be like working at Tymit.

_


Stage 4:

• Offer
• If you have any disability, please let us know whether there are any adjustments we can make for our process to be more inclusive._
• To meet our regulatory obligations as a licensed financial services c