Fleet Account Co Ordninator - Manchester, United Kingdom - Egertons Recovery Group

Tom O´Connor

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Tom O´Connor

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Description

Egertons Recovery Group is a well-known Vehicle Recovery Operator in the UK, currently seeking to hire a Fleet Account Co-Ordinator for their Head Office in Wythenshawe, Manchester.

This position involves a wide range of tasks such as initial triage, customer management, deployment, costing, and invoicing. It's a diverse role with a significant level of responsibility.


  • The shift pattern for this role is 4on4off, to be confirmed post a successful interview.

Key Attributes:
- Problem-solving skills
- Call handling expertise
- Previous customer service exposure (desirable but not mandatory)
- Team player mentality
- Proficient in IT
- Ability to multitask and prioritize
- Experience with managing multiple systems
- Flexibility, punctuality, and reliability
- Capable of handling own workload
- Monitor and maintain account KPIs

Desirable Attributes:
- Background in the breakdown industry
- Experience with real-time repair and deployment
- Familiarity with large fleets
- Knowledge in LCV/LGV operations

Benefits:
  • Free onsite parking
  • Paid breaks
  • Attendance bonus
  • Comprehensive training provided
  • Stakeholder Pension
  • Up to 28 days of holiday based on working schedule
  • If you feel you are a suitable candidate and ready for the next challenge, please submit your application.


Salary:
Starting at £ , with an increase to £29,000.00 upon successfully completing probation.

  • Note: Egertons Recovery Group follows special rules due to contracts with Local Police Authorities. Applicants must consent to Police Force Vetting and/or a DBS check. Failure to obtain this clearance may lead to rejection of employment offers or termination of current employment.

Pay Range:
£26,000.00-£29,000.00 annually

Benefits:
  • Company pension scheme

Schedule:

  • Working days: Monday to Friday, with weekend availability as needed

Ability to commute/relocate:
  • Must be able to reliably commute to Manchester or plan to relocate before starting work

Education:
  • Preferably GCSE or equivalent

Experience:
- Minimum 1 year of customer service experience preferred

Licence/Certification:
  • Valid Driving Licence preferred

Work Location: In-person

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