Fleet Account Co Ordninator - Manchester, United Kingdom - Egertons Recovery Group
Description
Egertons Recovery Group is a well-known Vehicle Recovery Operator in the UK, currently seeking to hire a Fleet Account Co-Ordinator for their Head Office in Wythenshawe, Manchester.
This position involves a wide range of tasks such as initial triage, customer management, deployment, costing, and invoicing. It's a diverse role with a significant level of responsibility.
- The shift pattern for this role is 4on4off, to be confirmed post a successful interview.
Key Attributes:
- Problem-solving skills
- Call handling expertise
- Previous customer service exposure (desirable but not mandatory)
- Team player mentality
- Proficient in IT
- Ability to multitask and prioritize
- Experience with managing multiple systems
- Flexibility, punctuality, and reliability
- Capable of handling own workload
- Monitor and maintain account KPIs
Desirable Attributes:
- Background in the breakdown industry
- Experience with real-time repair and deployment
- Familiarity with large fleets
- Knowledge in LCV/LGV operations
Benefits:
- Free onsite parking
- Paid breaks
- Attendance bonus
- Comprehensive training provided
- Stakeholder Pension
- Up to 28 days of holiday based on working schedule
- If you feel you are a suitable candidate and ready for the next challenge, please submit your application.
Salary:
Starting at £ , with an increase to £29,000.00 upon successfully completing probation.
- Note: Egertons Recovery Group follows special rules due to contracts with Local Police Authorities. Applicants must consent to Police Force Vetting and/or a DBS check. Failure to obtain this clearance may lead to rejection of employment offers or termination of current employment.
Pay Range:
£26,000.00-£29,000.00 annually
Benefits:
- Company pension scheme
Schedule:
- Working days: Monday to Friday, with weekend availability as needed
Ability to commute/relocate:
- Must be able to reliably commute to Manchester or plan to relocate before starting work
Education:
- Preferably GCSE or equivalent
Experience:
- Minimum 1 year of customer service experience preferred
Licence/Certification:
- Valid Driving Licence preferred
Work Location: In-person
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