Team Leader - Harrow, United Kingdom - Harrow Council

Harrow Council

Verified Company

Harrow, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Overview:

About you:

A positive, proactive manner with excellent customer service skills, and experience of following procedures and guidelines.
Knowledge on how to deliver systems/IT projects from implementation through to user acceptance testing.
Experience of managing staff.
Experience of fast moving and complex organisations, understanding the priorities.

and nature of the services provided.

Experience of fast moving and complex organisations, understanding the priorities and nature of the services provided.
Good communicator at multiple levels of stakeholders.
Team player with self initiative and the drive to deliver results.
Self motivated, capable of working with limited supervision, proactively reporting on status and tasks.
Capable of developing own team to facilitate succession and progression as the business continues to grow.
Strong interpersonal skills to build a high degree of credibility and presence to negotiate, influence, inspire confidence and respect, to develop networks within and outside of the Council.
Familiar with corporate, industry and professional standards, policies, regulations, compliance and associated codes of conduct.
Excellent organisational skills to effectively plan and handle workload with conflicting priorities as well as maintaining a balanced customer focus.
Ability to carry out duties outside normal working hours where required i.e. supporting a project during go live/cutover period.
Ability to work efficiently and effectively in a demanding and pressurised environment independently and as part of a team to contribute to the broader ICT agenda.
Must have a clear understanding of the diverse nature of Harrow's communities and the implications for services delivered to residents and service users.

Related Documents:
For more information, please refer to the Role Profile/Selection Criteria