Medical Secretary - Norwich, United Kingdom - Primary Care Careers

Primary Care Careers
Primary Care Careers
Verified Company
Norwich, United Kingdom

2 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

About the Role:


In this role you will be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.

Main duties are listed below however it should be noted that the under-mentioned duties and responsibilities do not cover the whole spectrum of activities, and these may change from time to time.


Main responsibilities:

  • To act as medical secretary to the Partnership and undertake all secretarial duties as directed
  • Processing information (electronic and hard copy) in a timely manner
  • Liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies, including the use of the electronic referral service (ERS)
  • Liaising with patients, the public and other healthcare professionals as required
  • Processing referrals using SystmOne,
  • Producing minutes for partnership meetings
  • Taking and transcribing minutes at designated practice meetings
  • Answering and making telephone calls appropriate to the role, dealing with the callers request appropriately
  • Ensuring that confidentiality is maintained at all times in line with GDPR (General Data Protection Regulation), Confidentiality, Caldicott and Access Polices
  • Working as part of the team to ensure premises/ facilities are secure and kept clean and tidy throughout the day in line with Health and Safety and Infection Control requirements

Essential:

  • Experience of Microsoft Office software
  • Excellent communication skills
  • Excellent attention to detail, grammar and spelling
  • Able to communicate complex information to others
  • Understanding, acceptance and adherence of the need for strict confidentiality
  • Confident and able to work under pressure
  • Selfmotivated able to use own judgement and common sense
  • Conscientious and committed

Desirable:

  • Experience of working with clinical systems
  • SystmOne
  • Knowledge of the NHS

About Us:


We are a forward-thinking, dynamic and friendly General Practice which comprises eight GP partners, salaried GPs, GP registrars, highly-skilled nursing staff and an efficient admin team.

We operate from three locations and provide high quality care to over 17,000 patients in Norwich. We are also a teaching practice for medical students and physician associates. We host a number of other services from our Gurney Surgery including a PCN pharmacist and PCN physiotherapy service. We have excellent working relationships with neighbouring practices, working collaboratively as part of the Norwich Primary Care Network.


More about us:

  • Wellregarded and wellestablished training practice
  • We are a Research accredited practice
  • Wider team including Nurse Practitioners, Practice Nurses and HCAs to support
  • We are a friendly and inclusive team at all levels
  • Free parking at all sites
  • Wide ranging Employee Assistance Programme for all staff
  • Discounted commuter bus ticket scheme for employees
*****Disclosure and Barring Service Check
More jobs from Primary Care Careers
See all jobs of Primary Care Careers