Customer Services and Order Entry - Burscough, United Kingdom - BT Local Business
Description
Start a new career with us at BT Local Business
No prior experience is required, we will provide training to build you career.
Customer Services and Order Entry Package:
- Start salary of £21,500, reviewed as you advance in your career with and of bonus upto £1800 per year. Salary will be reviews before April 202
- Completion of the BT Training academy, gain a globally recognised qualification
- Permanent contract. Monday to Friday 9am to 5:30pm
- Excellent progression, learning and development potential
- Fantastic workplace culture
- Pension contributions and other company benefits
- Healthcare Cash Plan
- Fantastic training onsite training to help and build your career in Customer Services and Sales Support
The Business
Our lively and close-knit team of over 40 colleagues mean a lot to us and are testament to our ability to proudly say we have won both 'BT Local Business of the Year' and 'BT Local Business Customer Service Partner' several times.
You'll join at an exciting time during a period of rapid growth, and you'll be encouraged to develop your career as part of our Sales team, with plenty of regular company-funded events.
You will be based in our recently refurbished offices inBurscough (Ormskirk, West Lancashire).
Customer Services and Order Entry:
- Managing inbound calls from existing customers
- Ensuring that orders are raised accurately and in accordance to exact guidelines
- Monitoring orders through to install with intervention and action where needed. Keeping comprehensive records.
- Managing the CRM system effectively, ensuring all relevant customer information is entered onto the system.
Customer Services and Order Entry Role Requirements:
GCSE's in Maths and English
- Possess exceptional communication and interpersonal skills you must really enjoy engaging with others on a regular basis
- Organised, with excellent time management skills
- Proficient in IT and Microsoft
- Selfmotivated
Hours and Wage:
37.5 hours a week Mon - Fri 9-5.30
Starting salary for a
Customer Services and Order Entry £21,500 plus bonus of £1800 per year (starting after 3 months service)
Progression Opportunities:
A career path inDesk sales, Account Management, Field Sales, Sales Management and our policy is to recruit from within wherever possible.
Salary:
From £21,500.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Free parking
- Health & wellbeing programme
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location:
In person
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