Admissions Officer - London, United Kingdom - Oxford International Education Group
Description
Admissions Officer
Location:
London, Greenwich
Working Schedule: 40 hours per week with evening and weekend work from time to time
Salary:
Competitive
Start Date:
ASAP
Job purpose
The post holder is responsible for managing the entire interaction between Oxford International and agents before a student/group arrives for their course at Oxford International Greenwich, Oxford International Brighton or Oxford International Oxford.
A key priority is to ensure that established guidelines are adhered to regarding the speed, accuracy and quality of responding to agents on enquiries, booking confirmations, invoicing, payment, host family details and pre-departure information.
It is the nature of the business that flexibility is required and that the role may entail some weekend and evening work.
Where this is the case, time will be given off in lieu.Main duties and responsibilities
- Dealing with agent enquiries promptly usually by the end of the day on which they were received
- Sending quotes, booking confirmations and invoices to clients and where appropriate issuing visa letters
- Ensuring agents have full details for all airport transfers that have been arranged
- Ensuring agents have emergency contact numbers for the Oxford International schools
- Ensuring all fees have been paid prior to the student's/group's start date
- It is also the Admissions Administrator's responsibility to make sure the schools have full and accurate information on all students' requirements before they start their course
Person specification
Statutory requirements
- Eligibility to live and work in the UK
- Meet statutory and organisational childsafeguarding requirements
Qualifications
- GCSE Maths and English
- Undergraduate degree
Experience and Knowledge
- Experience of working in a busy administrative role
- Experience of working with overseas clients
- Knowledge of the language education industry
- Knowledge and/or experience of working at junior residential summer schools
- Experience of student enrolments
- Knowledge of at least 1 other major European language, preferably Spanish/Italian/French
Skills and abilities
- Good team working skills, including understanding the demands of working with others in a small team and a flexible approach to working
- Strong communication skills and the ability to building highly effective working relationships
- Exceptional attention to detail
- Ability to consistently meet deadlines
- Flexibility and the ability to cope with changing priorities
- Evidence of the ability to learn quickly, work without supervision and provide solutions
- Adopt a highly professional approach and to act as an ambassador for the company when dealing with clients
Personal Qualities
- Commitment to delivering a high standard of work
- Demonstrates respect for equal opportunities and diversity
- Adopts a positive approach to personal learning and development
- Consistently demonstrates a 'can do' approach to work
How to apply
For more information on Oxford International
- Oxford International is committed to safeguarding and promoting the welfare of children, and applicants must be willing to undergo child protection screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service._
- Oxford International is an equal opportunity employer. Every applicant and employee has the same opportunities regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status_
Job Types:
Full-time, Permanent
Schedule:
- 8 hour shift
Work Location:
Hybrid remote in London
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