Sales/trainer Coach - Peterborough, United Kingdom - Progressive Property

Progressive Property

Verified Company

Peterborough, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

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Description

Job Title:
Sales Trainer/Coach

Reports to:
Head of Customer Engagement Team

Location:
Peterborough
Hours:Full time

Salary:
Dependent on experience

We are looking for someone to fill a brand-new role to design, deliver, coordinate, monitor and evaluate training activities that will help maximize our Customer Engagement Team (CET) and Customer Development Team's (CDT) performance.

Sales Trainer/ Coach responsibilities include mentoring new team members, designing individual and team training courses and preparing educational material.

To be successful in this role, you should have a good understanding of sales techniques and the ability to motivate employees of varying seniority.

Ultimately, you will help our Customer Engagement Team develop their skills, achieve their targets and raise the performance of the overall team.

The Role

Act as a handson training consultant/mentor to CET & CDT and provide helpful advice on coping with jobrelated challenges
Onboard and train new members of the team.
Identify individual and team training needs and develop solutions to address these requirements.
Develop educational and training solutions on a group and individual basis.
Help to develop best practice within the team.
Gather feedback on all training programmes from trainees and Managers.
Maintain training records.
Evaluate employees' performance after each training.
Monitor effectiveness of training through remote listening and side by side assessments to improve performance.

Key Result Areas

Work experience as a Sales Coach or Sales Trainer is essential for this role particularly within a Call Centre/Tele sales environment.
Proven track record as a top sales person.
Familiarity with roleplaying activities and elearning platforms
Handson experience creating presentations (e.g., videos or slides)
Excellent communication skills with the ability to motivate people
Problemsolving skills.