Housing and Debt Outreach Caseworker - Cannock, United Kingdom - Citizens Advice Staffordshire South West

Citizens Advice Staffordshire South West
Citizens Advice Staffordshire South West
Verified Company
Cannock, United Kingdom

1 month ago

Tom O´Connor

Posted by:

Tom O´Connor

beBee Recruiter
Description

Role:

Housing and Debt Outreach Caseworker

Salary:
up to £23,000 per year pro rata


Hours: 24 hours per week


Contract:
Permanent


Location Based in Cannock, currently a blend of office and home working.


The
Role
You will assist in the delivery of housing, debt and benefit advice services to clients face-to-face and by telephone referred by Cannock Chase District Council Housing Options team and the Incomes team by pre-arranged appointments


Applicants will:

  • Be enthusiastic and dynamic team players with excellent communication and interpersonal skills and be able to work independently.
  • Have experience of providing housing, debt and benefit advice.
  • Have knowledge and experience of project working in a target led environment would be an advantage.
  • Have experience of Partnership working.
  • Be computerliterate, although training on our case recording systems will be given.

What's in it for you?
Working for a well respected charity that makes a real difference to people's lives.

The role provides a unique insight into the issues facing our local communities and being a part of improving local people's lives is very rewarding.

We truly value our colleagues - and we show that in what we offer.

These range from hybrid working arrangements and generous leave entitlement including bank holidays, free parking and the opportunity to enrol in a workplace pension scheme with NEST.

We also offer great learning and development opportunities.


What are we looking for?
We want to work with people who are passionate about giving an effective service to those most in need.

You will be a highly motivated strong team player with excellent interpersonal skills. People are our biggest asset, so we build our jobs around you.


How to apply

Closing date: 12 noon 14th December Interviews will be by video link


If you like working in a dynamic, diverse and friendly environment to support the local community, we would love to hear from you.

Job Types:
Part-time, Permanent


Salary:
Up to £23,000.00 per year


Benefits:


  • Company pension
  • Free parking
  • Work from home

Schedule:

  • Day shift
  • No weekends

Ability to commute/relocate:

  • Cannock: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • Experience and knowledge of housing, debt and benefit advice
  • Knowledge and experience of project working and meeting targets

Work Location:
Hybrid remote in Cannock
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