Sales Support - Cardiff, United Kingdom - Oprema

Oprema
Oprema
Verified Company
Cardiff, United Kingdom

3 weeks ago

Tom O´Connor

Posted by:

Tom O´Connor

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Description

Location:
Cardiff

Salary:
£22,672 to £26,000, dependent on experience
We are looking for a superstar administrator to join our Sales Support Team, based at our offices in Cardiff.


If you have excellent attention to detail, experience of dealing with customers, and enjoy working in a fast-paced environment, this will be up right up your street.


  • What you will be doing: _
  • Providing administrative support to the Sales Teams.
  • Managing the sales inbox and processing orders.
  • Keeping customers informed regarding the progress of their orders, liaising with suppliers and our couriers.
  • Managing and dealing with ecommerce orders.
  • Tier 2 for inbound calls from customers.
  • Maintaining accurate records in the CRM system.

Requirements:


  • Administrative experience.
  • Excellent customer service skills and the ability to deal with customer complaints.
  • Excellent telephone manner.
  • Ability to work in a fastpaced environment, managing multiple tasks concurrently.
  • Excellent attention to detail.
  • Good interpersonal skills.
  • Selfmotivated and conscientious.

Benefits

  • Competitive salary.
  • 25 days' annual leave (increasing to 27 upon 3 years' service).
  • Group pension scheme (increasing employer contributions upon 3 years' service).
  • Private medical insurance (upon completion of probation period).
  • Electric Vehicle Salary Sacrifice Scheme (after probation)
  • Cycle to work scheme.
  • Life Assurance (upon completion of probation period).
  • Online discounts portal, offering 100s of retailer discounts.
  • Monthly Free Lunch Day.
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