Full Time Receptionist - Enfield EN - Big Motoring World

Description

Join The Team

As a Receptionist you will be responsible for providing an exceptional, professional customer experience to our customers whilst they are at our site. This begins with greeting the customer and collecting the required details to ensure that they receive the service we seek to provide.

You will be working Monday - Friday no weekends needed, with a 1 Hour unpaid break each shift.

Responsibilities:

• To greet customers arriving on site.
• To capture and input customer details onto our Customer Record System.
• To effectively control the allocation of Customers to our team of Sales Executives to minimise Customer waiting times.
• To provide refreshments for visiting Customers.
• To ensure that the Customer Coffee Bar is kept clean and replenished.
• To implement good standards of Housekeeping on the Reception Desk to promote a professional image.
• To answer and direct incoming telephone calls to the relevant department.
• To ensure that the Showroom is tidy and well presented with correct marketing material.
• To conduct any other reasonable duties as requested.

Person specification:

• A well-presented, confident individual who is comfortable communicating to a diverse customer base
• Good communicative skills
• Exceptional customer service skills/a positive attitude to customer care
• Strong organisational skills
• Acts proactively to add value and follows up to ensure problems remain solved.
• Team player
• Effective time management and flexibility in working patterns needed
• Literate, numerate and proficient computer skills

IND006

Job Types: Full-time, Permanent

Pay: Up to £12.21 per hour

Benefits:

• Employee discount
• Free parking
• On-site parking
• Store discount

Work Location: In person