Customer Relationship Advisor - Yeovil, United Kingdom - Howards Motor Group

Howards Motor Group

Verified Company

Yeovil, United Kingdom

3 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Date Added:

15 February 2024

Location:

MG Yeovil

Salary:

**£23,334 gross pa and bonus opportunities

Closing Date:

29 February 2024

Contract Type:

Full time and Permanent

Job Reference:

If you have a passion for providing excellence in everything you do, then we can provide you with the skills, knowledge and experience to be successful

We are looking for enthusiastic and motivated individuals who wish to either start or progress their careers in the sales arena. Under supervision you will be coached and mentored to become a valuable member of our Sales Team at Howards MG, Yeovil.

This is a training role and, once complete, you will become a Customer Relationship Manager in Sales. Your basic pay will increase accordingly, along with your ability to sell professionally.

After training and as a Member of the Sales Team, your key duties will include;

To sell an agreed number of new, used cars vehicles, plus F&I, extended warranties and accessories, using the approved Howards Sales Process and product knowledge.
Provide a knowledgeable, courteous, responsive, and efficient service personifying the brand.
Ensure customer expectations and requirements are identified, and fully managed, throughout the sales process and beyond.
Advise clients on finance, insurance and other products upselling where appropriate.
To continually update and maintain knowledge of the brands products and services to ensure customers receive the very best service.
To build, manage and maintain a list of viable prospects by maximising all sales leads and tools such as the existing customer database, advert responses, showroom walkins and customer referrals etc.
Proactively conduct telephone sales activity to generate new prospects and manage customers in the sales cycle.

Person Requirements

You will need to be, targetdriven and
Customer focussed, ideally with some sales experience in a retail environment.
Possess excellent customer facing skills with the ability to communicate at all levels. You will be competent in negotiating and closing sales whilst maintaining an excellent customer experience.
Wellpresented and able to engage and build positive relationships with existing and potential customers.
Able to work with defined processes and guidelines and have good core administration skills to accurately capture customer details to the required standards.
Demonstrate a passion for the industry and ability to successfully enthuse/motivate others (customers and colleagues).
Results focused, you will be resilient to manage customer objections and to learn from feedback.
Honest with high levels of integrity.
Valid Driving Licence.

What we offer in return

Basic Salary plus a generous commission scheme
Discounted MOT & Service costs
Enhanced Holiday Allowance _Increasing with service and with an additional day for your birthday_
Employee Long Service Recognition Scheme
Pension Scheme with a well known and established provider
Life Assurance Scheme
Ongoing Group training
Great career opportunities

How to apply
Please click through on the link below to upload your CV

_Closing Date & Interviews_

The closing date will be midnight on 29 February, 2024._

We are an Equal Opportunity employer and are committed to accommodating the needs of individuals with disabilities. If you require any specific accommodations during the interview process, please let us know.

**NO AGENCIES PLEASE.