Temporary IT Technician - Manchester, United Kingdom - Office Angels
Description
_IT Technician _
_January Start - 3months _
_Monday - Friday _
_9am-5.30pm_
_Manchester City Centre_
_Enhanced DBS Check Required_
You will be working closely with Staff and Students to support them with all there IT needs
The Day to Day duties are:
- Assisting the IT Operations Department with PC management and maintenance, including
- Performance monitoring through proactive checks on the running systems, investigation of problems, and preventive maintenance
- Escalation of problems and issues to 2nd line technician
- Installation and registration of network adapters
- Assisting with configuring and deployment of hardware
- Software installation and upgrades predominantly for Microsoft operating systems.
- Microsoft Office Professional, antivirus software, and installation of specialist packages.
- Installation and support of desktop PC's
- Maintaining records entering details of work carried out, progress trail etc., into the call logging system, create records of new equipment installed, update inventory data and carry out audits of hardware and software on request.
- Responsibility for ensuring printers and photocopiers are maintained and initial troubleshooting, as well as liaising with relevant administrators to ensure that suitable printer and copier cartridges are maintained.
- Asset tracking
- Helpdesk, Virtual Welcome Desk (Online Chat service) and Support.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
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