Job Coach - Runcorn, United Kingdom - Fox Morris Group

Tom O´Connor

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Tom O´Connor

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Description
Job Coach - Halton Borough Council

We are looking for a
Job Coach will be based at:

We are currently working with Halton Borough Council to help recruit for a Job Coach,

  • Provide a bespoke employment support service for long term unemployed adults with health conditions who have been referred to the DWP's Work and Health Programme contract. To assist them in seeking, obtaining and sustaining employment.
  • Manage a diverse caseload of adults and take responsibility for maximising the turnover of individual appointments to ensure participants are fully supported and that efficiencies and income generation are maximised. Utilising a multichannel platform (digital, video, telephone) to provide participants with the choice of how, when and where they engage.
  • Undertake appointments and sessions with unemployed adults on a daily basis and update all interventions in a timely and accurate manner both on the bespoke IT system and the team's internal Customer Relationship Management (CRM) system.
  • Foster recognition with participants of the principles associated with obtaining and retaining a job, i.e. work ethic, appropriate habits and attitudes conducive to employment with individuals by using effective, well developed influencing and negotiating skills
  • Planning and delivery of Job Hubs, Interview Skills and CV workshops. To develop personal knowledge of CV writing styles and effective interview preparation techniques.
  • Assess and decide the most appropriate support for the individual, using effective information, advice, assessment, coaching, mentoring, initiative and experience to determine the most effective training, employment and support package aligned with local employment/key sector requirements. To record this on personal action plans detailing participants' goals and smart actions to achieve the goals. Navigating participants through multiagency interventions.
  • Analyse the CRM system to identify suitable employment/work experience opportunities with local employing organisations. Provide necessary equipment and support to assist individuals in securing employment e.g. supply of personal protective equipment.
  • Understand and work within the objectives of the Work and Health programme, primarily the achievement of sustainable employment for previously long term unemployed residents.
  • Ensure that appropriate and accurate evidence is collated and submitted to Employment, Learning and Skills Managers and actions are taken in line with the Work and Health programme contractual requirements.
  • Liaise closely with the Halton Employment Partnership Team in relation to current employment/work experience/other vacancies and in the supply of accurate individual details/employment preferences to the bespoke IT and CRM databases i.e. identifying individual skills set and matching them to appropriate vacancies.
  • Liaise with Advisors in the Ways to Work team that deliver initial assessment of English, maths and ICT skills for adults. Supporting participants to access digital channels.
  • Be responsible for monitoring and evaluating self performance against targets. Accurate and timely data and management information is a key part of this function.
  • Demonstrate knowledge and understanding of specialist organisations and their functions both within and outside of the borough to support and signpost/refer adults to appropriate support e.g. addictions, debt advice, business startup, etc and ensure that their details are kept up to date on the CRM and bespoke IT systems.
  • Ensure all follow up documentation and processes are completed for both the individual and the employer, if appropriate.
  • Work within the policies and frameworks set out within the Employment, Learning & Skills Division and Halton Borough Council.
  • Undertake 'better off in work' calculations with individuals based on their personal and financial circumstances, to determine how much 'better off' they would be if in sustainable employment.
  • Undertake any other duties and responsibilities as may be assigned, often outside of normal working hours which are commensurate with the grade of the job
If you are looking for a new role or would like further information, please send across your up to date CV


If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee
.


Look forward to speaking with you,


Job Types:
Full-time, Temporary contract

Contract length: 3-6 months


Salary:
£12.70-£16.04 per hour


Benefits:


  • Company pension
  • Gym membership

Schedule:

  • 8 hour shift
  • Monday to Friday

Experience:

Job Coach: 1 year (required)
Local Authority: 1 year (required)

Work Location:
Hybrid remote in Runcorn

Reference ID:
Job Coach - Halton Borough Council

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