Client Relationship Manager - South East England, United Kingdom - Morgan Parkes Recruitment Limited
Description
Job Title:
Client Relationship Manager
Salary:
£32,000 plus commission
Hours:
Full Time, Maternity cover
Location:
Home Based - South East/South London
Description:
Key Duties:
- Support the customer in their journey from inspection to delivery of the company's bespoke system
- Responsible for attending meetings with clients to build relationships with existing accounts
- Advising customer on other products within the business
- Working alongside the sales team to opportunities to further sales within key clients
- Passing leads to the sales team and following up progress
- Assisting in resolving or escalation of areas of concern raised by the client
- Working closely with Account Managers and Sales Consultants for the overall success of the business
- Building and maintaining relationships with clients and key personnel
- Conducting business reviews/surveys to ensure clients are satisfied with their products and services
- Achieving client relationship targets and KPI's set by the Head of Sales
- Ensuring Account Managers are aware of changes within clients
- Liaising with internal departments to ensure clients needs are fulfilled effectively
Key Skills/Experience Required:
- Experience of working in a similar role is required
- Knowledge of sales and positive customer experience
- Excellent IT skills including Word, Excel and Outlook
- Attention to detail
- Team player
- Strong verbal and written communication skills
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