Client Relationship Manager - South East England, United Kingdom - Morgan Parkes Recruitment Limited

Tom O´Connor

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Tom O´Connor

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Description

Job Title:
Client Relationship Manager


Salary:
£32,000 plus commission


Hours:
Full Time, Maternity cover


Location:
Home Based - South East/South London


Description:


Key Duties:


  • Support the customer in their journey from inspection to delivery of the company's bespoke system
  • Responsible for attending meetings with clients to build relationships with existing accounts
  • Advising customer on other products within the business
  • Working alongside the sales team to opportunities to further sales within key clients
  • Passing leads to the sales team and following up progress
  • Assisting in resolving or escalation of areas of concern raised by the client
  • Working closely with Account Managers and Sales Consultants for the overall success of the business
  • Building and maintaining relationships with clients and key personnel
  • Conducting business reviews/surveys to ensure clients are satisfied with their products and services
  • Achieving client relationship targets and KPI's set by the Head of Sales
  • Ensuring Account Managers are aware of changes within clients
  • Liaising with internal departments to ensure clients needs are fulfilled effectively

Key Skills/Experience Required:


  • Experience of working in a similar role is required
  • Knowledge of sales and positive customer experience
  • Excellent IT skills including Word, Excel and Outlook
  • Attention to detail
  • Team player
  • Strong verbal and written communication skills
This is a great role for an enthusiastic and experienced Client Relationship Manager to join a busy, friendly team. In return you will receive a salary of £32,000 plus excellent benefits.

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