Trade Counter Sales Admin - Newton Abbot, United Kingdom - P Recruitment

P Recruitment

Verified Company

Newton Abbot, United Kingdom

1 week ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

First and foremost, we always want to recruit talented people that align well with our values and way of working; so whether you've never worked in this industry before, or had years of experience with one our competitors, you're just as likely to be a great fit A great Sales Advisor will put the customer first, focusing on finding solutions for them and building trust.

Truly acting as an entrepreneur you will be proactive, taking time to understand your customers.

You'll also show resilience when things don't go according to plan; being open to new ideas and happy to learn.

An understanding of the market and product knowledge
A strong Sales focus with experience in a similar role
Passion for delivering great customer service
Selfmotivated and able to work on own initiative as part of a team
Demonstrable customer service focus

What will I be doing in the role?

Our Sales Advisor is an important contributor to the performance of the business and to ensure our customers have a positive experience with us.

To support our customers effectively you will;

Maximising customer interactions to support achievement of sales and profit targets through upselling and crossselling relevant products offering specific product advice
Developing new customer accounts and lapsed accounts
Build strong, effective relationships with customers and suppliers, managing feedback accordingly
Ensuring all customer orders are fulfilled in a timely fashion
Supporting all Company initiatives
Following plans to continuously improve customer experience
Understanding local market issues and communicate to Manager to support sales growth plans
Advise customers on trading terms and conditions and information in relation to customer accounts and credit levels