Telephonist/receptionist - Shrewsbury, United Kingdom - Clinical Employment Services Ltd
Description
Job Role - Telephonist
Location - SY3
Grade - Band - Numerous positions with different shift patterns.
Hours - Up to Full time - onsite working mandatory for this role.
Start date - ASAP
Duration - 6 months
MAIN DUTIES
- To operate a Mitel plus back-up system without supervision.
- To operate the bleep system, issue and re-programme bleeps in the absence of the Supervisor.
- To assist with telephone enquiries from members of the Trust, general public, GP's, Hospitals and other organisations.
- To take part in a rota system, covering 24-hours, 7 days per week.
- To be knowledgeable and fully competent of answering and following procedures for all emergency telephone calls/alarms, e.g., cardiac arrest, fire, helicopter landing trauma, paediatric emergencies and major incidents.
- To monitor all audible alarms and in the event of the alarms being activated inform the appropriate staff.
- Attend mandatory training courses.
- Issue swipe cards for locums/medical students arriving out of hours and weekends and record.
- Advise certain discipline who call to Switchboard for collection of keys of their locations, however the Switchboard Operators undertake no responsibility for these keys.
- Work as a team to ensure the smooth efficient running of the department
- Staff who are required to work night duty will be responsible for covering the appropriate duties and taking the appropriate action in the smooth running of the hospital's telephone service.
- To put forward any ideas for improving and developing the service.
- Any other duties agreed between the post holder and the Manager.
Job Type:
Temporary contract
Contract length: 6 months
Salary:
£12.00-£15.00 per hour
Expected hours: 40 per week
Schedule:
- Monday to Friday
Supplemental pay types:
- Loyalty bonus
- Performance bonus
Ability to commute/relocate:
- Shrewsbury: reliably commute or plan to relocate before starting work (required)
Experience:
- Switchboard: 1 year (required)
- Administrative experience: 1 year (required)
Licence/Certification:
- Driving Licence (preferred)
Work Location:
In person
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