Sales Advisor - Walsall, United Kingdom - SHS Balustrades & Handrails

Description

About us
SHS Balustrades & Handrails Ltd is a small business in Aldridge WS9 8BG. We are creative, professional and innovative.


Our work environment includes:

• Safe work environment
• Company perks

Reporting to:
Sales Manager


Key Responsibilities:

• Deal with enquiries and advise customers on company products from leads generated
• Diarise follow ups to call potential clients in line with company processes
• Maintain customer records
• Provide excellent customer service to all existing clients and potential clients
• Be a team player with a good can do attitude
• General day to day administrative duties
• Listening to customer requirements and presenting appropriately to make a sale
• Calling to follow up online quotes from customers to prospect for new business
• Acting as a contact between a company and its existing and potential customers
• Challenging and handling any objections with a view to getting the customer to buy
• Advising on forthcoming product developments and discussing special promotions
• Gaining a clear understanding of customers' businesses and requirements
• Attending team meeting and sharing best practice with colleagues.
• You will also provide assistance as needed to other departments as and when needed
• To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures
• To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company

Skills / Experience

• Excellent telephone manor
• Customer focused and service orientated
• Experience in achieving results and making a difference
• Team Player
• Positive enthusiastic approach
• Open & honest communication skills
• Close attention to detail
• Numeracy and literacy skills
• PC literate, including working ability with Excel, and Word

Behavioural and Technical Competencies

• The ability to actively promote market and sell the service and products
• Demonstrates trust, openness and respect in dealing with people
• The ability to make a difference to the customer, delivering a high level of service
• The ability to work as part of a team, support colleagues and promote team spirit
• Good literacy numeracy and verbal communication skills and It literate
• A positive individual with can do attitude result driven approach attitude
• Keen to develop themselves and learn new skills
• A good communicator who listens and is able to express themselves clearly
• Committed and reliable
• Welcomes change, is flexible and can adapt and deal with various demands
• Honest, acts with integrity and takes responsibility
• Demonstrates selfbelief

Salary:
£21,700.00-£23,100.00 per year


Benefits:

• Company pension

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Experience:

• Sales: 1 year (preferred)

Licence/Certification:

• Driving License (preferred)

Work Location:
One location


Salary:
£21,700.00-£23,100.00 per year


Benefits:

• Company pension
• Free parking
• Onsite parking

Flexible Language Requirement:

• English not required

Schedule:

• 8 hour shift
• Monday to Friday

Supplemental pay types:

• Commission pay

Work Location:
One location