Sales Advisor - Walsall, United Kingdom - SHS Balustrades & Handrails
3 weeks ago
Description
About us
SHS Balustrades & Handrails Ltd is a small business in Aldridge WS9 8BG. We are creative, professional and innovative.
Our work environment includes:
- Safe work environment
- Company perks
Reporting to:
Sales Manager
Key Responsibilities:
- Deal with enquiries and advise customers on company products from leads generated
- Diarise follow ups to call potential clients in line with company processes
- Maintain customer records
- Provide excellent customer service to all existing clients and potential clients
- Be a team player with a good can do attitude
- General day to day administrative duties
- Listening to customer requirements and presenting appropriately to make a sale
- Calling to follow up online quotes from customers to prospect for new business
- Acting as a contact between a company and its existing and potential customers
- Challenging and handling any objections with a view to getting the customer to buy
- Advising on forthcoming product developments and discussing special promotions
- Gaining a clear understanding of customers' businesses and requirements
- Attending team meeting and sharing best practice with colleagues.
- You will also provide assistance as needed to other departments as and when needed
- To meet the standards of performance, Behaviour and attendance as laid down by company policies and procedures
- To ensure that reasonable care is taken at all time for health & safety for yourself to comply with policies and procedures relating to health & safety within the company
Skills / Experience
- Excellent telephone manor
- Customer focused and service orientated
- Experience in achieving results and making a difference
- Team Player
- Positive enthusiastic approach
- Open & honest communication skills
- Close attention to detail
- Numeracy and literacy skills
- PC literate, including working ability with Excel, and Word
Behavioural and Technical Competencies
- The ability to actively promote market and sell the service and products
- Demonstrates trust, openness and respect in dealing with people
- The ability to make a difference to the customer, delivering a high level of service
- The ability to work as part of a team, support colleagues and promote team spirit
- Good literacy numeracy and verbal communication skills and It literate
- A positive individual with can do attitude result driven approach attitude
- Keen to develop themselves and learn new skills
- A good communicator who listens and is able to express themselves clearly
- Committed and reliable
- Welcomes change, is flexible and can adapt and deal with various demands
- Honest, acts with integrity and takes responsibility
- Demonstrates selfbelief
Salary:
£21,700.00-£23,100.00 per year
Benefits:
- Company pension
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Experience:
- Sales: 1 year (preferred)
Licence/Certification:
- Driving License (preferred)
Work Location:
One location
Salary:
£21,700.00-£23,100.00 per year
Benefits:
- Company pension
- Free parking
- Onsite parking
Flexible Language Requirement:
- English not required
Schedule:
- 8 hour shift
- Monday to Friday
Supplemental pay types:
- Commission pay
Work Location:
One location
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