Ooh Call Handler - Manchester, United Kingdom - Lanes Group Plc

Lanes Group Plc
Lanes Group Plc
Verified Company
Manchester, United Kingdom

3 weeks ago

Tom O´Connor

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Tom O´Connor

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Description
OOH Call Handler - Part Time


Choose a career with the UK's biggest independent drainage specialist
The Lanes Group needs an experienced Administrator to join our growing depot network.


Strictly no agencies please.

The job:


Key Responsibilities;

  • Working as part of a team you will be handling incoming and outgoing calls for key accounts & call out customers
  • Liaising with on call service engineers and the management teams to ensure works are carried out promptly
  • Ensuring that all calls are answered and information logged
  • Achieve KPI's and provide the vital admin support to enable engineers to keep working 365 days per year 24/
  • Working quickly and calmly whilst providing a high level of customer service focus to our client base

About you:

Excellent communication and organizational skills, high level of attention to detail and ability to multitask.

Free onsite parking is available


Benefits:


  • 31 days holiday pro rata (rising to 34 with length of service)
  • Life Assurance;
  • Health cash plan;
  • Auto enrolment pension scheme;
  • Free onsite parking;
  • Friendly working environment;

About Lanes:

At the Lanes Group, we believe firmly in looking after our people and our customers. It's a big part of who we are.

It's also one of the reasons that we have a £200 million+ turnover, over 2000 staff and a network of depots across the country.

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