Yard Operative - Crawley, United Kingdom - Lawsons Whetstone

Lawsons Whetstone

Verified Company

Crawley, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

About Lawsons

Lawsons is the UK's largest independent fencing, timber and builders' merchants and now boasts 37 branches, 700 employees and £200 million turnover, founded in 1921 and operates across London and the South East of England.

The Role

As a Yard Operative at Lawsons, you will be working in the yard and warehouse, and be the first and last point of contact for customers visiting the branch, so you play a huge part in delivering a fantastic customer experience."

About you
You'll need to be someone who isn't afraid of hard work and is a team player.

The yard is one of the busiest areas of the branch so you would need to be willing to work under pressure to ensure customers are served in an efficient and friendly manner.

If you're someone who is happy to get stuck in, then we'd love to hear from you.

A forklift truck licence is essential for this role.

Key Accountabilities
Cultivate and maintain exceptional standards of customer service and ensure Lawsons Best Practice, Standards and Company Policies are met

Assist in the company stock

Ensure that stock is replenished, rotated and merchandised

Maintain the yard to a high standard of tidiness and cleanliness

Build rapport, be polite and courteous to customers

Be vigilant to prevent loss of product by theft etc

Be vigilant and report any Health & Safety issues to the Line Manager immediately

We would love to meet someone with

A positive & approachable attitude

Good product knowledge within the Industry

Extensive previous yard experience in a Builders Merchants (Essential)

Professionalism and who will promote and adhere to the company's value's

Good interpersonal skills, confidence and ability to approach customers

Basic literacy & numeracy skills

"So, if you have a passion for delivering great customer service, always look to put the customer first; can build trust and are able to proactively seek out solutions that are right for our customers, then you are likely to be a great fit"

What you will get in return