Membership Coordinator - City of London, United Kingdom - membershipbespoke
Description
Membership Coordinator
Global Membership Body
Hybrid working: 2 days Holborn Office, 3 days at home
Basic Salary Up to £32,000 dependant on experience with benefits
Permanent, Full Time
My client a reputable and established global membership body is currently searching for a Membership Coordinator.
Main Duties and Responsibilities
Administer membership processes required to onboard new members including issue an invoice, send welcome pack & maintain internal records
Act as a first point of contact for our members by managing the membership inbox and responding to members queries and requests on a daily basis.
Complete all admin duties efficiently and timely as requests come in by maintaining internal records and systems and recording all changes for contact updates, org name changes, upgrade or downgrade of membership and discontinuation.
Coordinate our inbound data of non-members registering interest by responding and following up to non-member registrations to support our growth target
Diligently follow up on all leads of new membership via our website, inbox and LinkedIn
Attend events to support membership networking and conversations.
Assist in the preparation of marketing campaigns for targeted potentials approaches.
Experience and Personal Attributes
Specifically, the job requires someone who can:
Possesses a high degree of enthusiasm, flexibility, commitment and 'staying power'
Have the ability to work flexibly in a small, close-knit, multi-tasking team, working with colleagues and own initiative.
Show a proven level of interpersonal skills in dealing with both internal staff/colleagues and external customers at all levels over a variety of situations and issues
Be proactive, creative and an imaginative problem-solver
An overall out-going personality where customer contact, both via telephone and direct personal contact, presents no problems
Excellent written and verbal communication skills
Be proficient in the use of Microsoft Office including Word, Excel, Publisher, Outlook and PowerPoint.
Good understanding of how to prioritise and manage requests via both outlook and Microsoft teams
Confident with analytical ability and producing data driven reports
Experience of using CRM's for record management and reporting Desirable but not essential:
Previously held independent conversations with a customer/client to talk through services provided and options to make a purchase
Worked as a part of a team achieving a team target
membershipbespoke remains the only specialist recruitment organisation in the UK, which offers a dedicated service tailored to the needs of Trade Associations, Unions, Professional and Regulatory Bodies.
More jobs from membershipbespoke
-
Membership Administrator
London, United Kingdom - 1 week ago
-
Administrator (Membership Administrator )
London, United Kingdom - 3 weeks ago
-
Senior Events Manager
Nottingham, United Kingdom - 3 days ago
-
Communications Manager
London, United Kingdom - 1 week ago
-
Temporary Contracts Officer
London, United Kingdom - 2 weeks ago
-
Graduate Membership Officer
London, United Kingdom - 3 weeks ago