Finance Operations Assistant - Guildford, United Kingdom - Surrey Police

Surrey Police

Verified Company

Guildford, United Kingdom

2 weeks ago

Posted by:

Tom O´Connor

beBee Recruiter

Description

Division/ Department - Finance (Joint)
Grade - Grade D
Status - Full Time
Contract Type - Fixed Term Contract
Salary Grade Range - £24,075 - £27,303
Working Hours Hours per Week
Shift Allowance - No
Politically Restricted - No
Location - Guildford

The starting salary for this role will usually be at the bottom ofthe salary range and will be pro-rata if the working hours are less than fulltime.

Chief Constables' Message

We really welcome your interest in joining our Police Force.

It is a privilege to lead the teams in Surrey Police and Sussex Police who continuously work selflessly and tirelessly in order to keep people in our counties safe.

We are looking for talented and inspirational people who put the needs of the public at the heart of everything that they do and who want to make a difference.

If you feel you are that person then we want to hear from you.

Chief Constable Tim De Meyer & Chief Constable Jo Shiner
The Role & Key Responsibilities

As Surrey and Sussex Police are a collaborative force, this role may need you to work from both headquarters. Your line manager would make you aware in advance if needed to do so.
To review, amend and process force-wide non catalogue requests (requisitions) through the procurement/finance system (iProcurement).

To source goods and services through competitive quotations where necessary in accordance with the Forces internal policies, Surrey Police Authority's Contract Standing Orders, Uk and EU Legislation.

Responsible for the procurement administration of the Force Financial System (Oracle) including (but not limited to) supplier database, on-line stores and catalogue management.

To manage, expedite and resolve internal queries in relation to iProcurement activity and external (supplier) Purchase Order activity.

To extract, prepare and present various transaction/supplier activity reports to the Finance Technical Lead.

Ensure the SBSC is leaner and more efficient to maximise investment on frontline services.

Provide customer focused first line support service in response to enquiries within a specified desk to internal and external customers, ensuring enquiries are dealt with quickly and effectively.

Provide an accessible, efficient and professional customer service at all times, contributing to the successful running of the SBSC and a positive perception of its service across the force.

Promote the reputation of appropriate IT systems to internal customers to facilitate their understanding and use of system, promoting future use and reducing future demand on the SBSC.

Perform accurate, timely and efficient transactional support and processing so that records are maintained and up to date.

Provide effective resolution of enquiries, escalating cases where the knowledge database does not provide answers and ensuring involvement of colleagues across the retained HR, Finance or IT business areas as appropriate.

Respond to enquiries within the parameters of agreed service level agreements (call volumes, call length, call resolution), to ensure targets are met.

Skills & Experience

A good standard of general education
Has a minimum of one year's experience working in a procurement environment.
IT literate with good keyboard and data entry skills and a strong attention to detail to ensure accuracy of data.
Experience of prioritising conflicting demands and responding appropriately
Ability to work with minimum supervision
Strong interpersonal and customer service skills with an ability to build a rapport with callers and promote the SBSC to internal and external stakeholders Possess good customer care and interpersonal skills with the ability to demonstrate these skills in a professional and courteous manner.

Why Work With Us?

Policing is an exciting 24/7 business and we all have commitments outside work. We're invested in supporting people to balance their life with work and we encourage flexible working.

We take pride in looking after our people and offer a variety of benefits;
- career progression
- contributory pension scheme (LGPS)
- generous annual leave allowance
- discounts for everyday spend
- on-site gyms and a range of sports clubs
- generous and supportive parental leave
- financial and mental wellbeing guidance and support

Diversity Statement

We are only as good as our people.

It's really important that our officers and staff can be themselves in the workplace and we know that as an organisation we'll grow from the variety of thinking, approach and skills that diversity brings; all of which help us to deliver a better policing service.

We strive to ensure how we deliver our services, provide information and how we recruit is open and accessible to all.

We have multiple staff support groups who help to improve our understanding of minority issues and ensure they are reflected in our work.

We are proud members of the Stonewall Workplace Equality Index and Disability Confident, a signatory of the Race a