Customer Service Administrator - Whiteley, United Kingdom - Chrome Telecom Limited

Description

Chrome Telecom are looking for an individual to become a creative member of our close team, with an outgoing attitude and a strong desire to succeed.

In your role as a Customer Service Administrator you will be involved in our Customer Service department dealing with a mixture of customer queries, provisioning and general administration who can assist in supporting the growth of our passionate company.

• 1 Years Minimum in Customer Services

• To assist in basic provisioning of orders such as Landlines, Broadband, Fibre, and Cloud
• Management of office equipment
• Answer incoming phone calls and make outgoing calls if necessary
• To log customer faults on phone lines, broadband, Cloud to our technical support team
• Photocopy and file appropriate documents as needed
• To manage overall workload effectively; ensuring work is prioritised appropriately
• Build and Maintain a fantastic relationship with our customers and prospects.

• Telecom and/or Customer Service Background
• Excellent communication skills
• Competent working alone or as part of a dedicated team
• An open minded and aspiring attitude

• We respect each member of our team and enjoy rewarding our staff through incentives such as; nights and days out, holiday trips, dining, team building events the list is endless
• Company Pension Scheme
• Each Friday will be dress down
• 28 days holiday entitlement including bank holidays
• Opportunity to grow above and beyond within the company

• Monday to Friday

• GCSE or equivalent (preferred)

• Customer Support &